Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you’re looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center.
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Pay Details:
The annual base salary range for this position in California is $150,000 to $200,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate’s geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.The Salesforce Architect is responsible for designing and delivering scalable, high-performance technology solutions that support the evolving needs of a dynamic sports, entertainment, and mixed-use organization. This role focuses on the architecture and integration of the Salesforce ecosystem and related digital platforms to improve guest engagement, sales enablement, marketing automation, and enterprise operations. The architect will work cross-functionally with business leaders, technical teams, and external partners to develop strategic roadmaps, build robust digital infrastructures, and ensure alignment between IT capabilities and organizational objectives.
Responsibilities
Architect and implement scalable solutions within Salesforce and integrated digital platforms to meet organizational goals across business units such as Sales, Marketing, Guest Services, Special Events, and Partnerships
Define and maintain architecture standards and best practices for Salesforce products (e.g., Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Field Service, Agentic solutions) and related digital systems
Analyze business needs and translate them into robust technical designs that align with enterprise IT strategy
Evaluate and recommend tools, frameworks, and platforms to support digital transformation initiatives
Collaborate with cross-functional teams to define integration strategies and tools between Salesforce and other enterprise systems (e.g., ERP, ticketing, customer data platforms)
Oversee the design and performance of APIs, middleware, and data flows that support customer engagement and operational workflows to/from the Salesforce platform
Design and execute configuration, new field and object creation, workflow automation, and oversee vendors to ensure cohesive, scalable solutions are maintained in the Salesforce environment
Lead technical planning, solution design reviews, and architecture governance for Salesforce initiatives
Troubleshoot and resolve complex production issues across digital platforms, ensuring timely implementation of fixes and improvements
Provide architectural guidance and mentorship to development teams, Salesforce administrators, and business/data analysts
Stay informed of Salesforce releases, emerging technologies, and industry trends to guide future-state architecture planning
Oversee Salesforce administration, including user provisioning, permissions, security roles, and governance of profiles, groups, and sharing settings
Manage environment setup, release coordination, and change control across sandboxes and production environments
Maintain platform integrity through data management, configuration optimization, and documentation of system changes
Partner with IT Security and business teams to ensure compliance, user onboarding, and continuous platform reliability
Qualifications
Bachelor’s degree in Computer Science, Information Systems, or a related field required
Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) strongly preferred
7+ years of experience in software development and solution architecture, including 5+ years focused on Salesforce platform design and delivery
Expertise in designing scalable Salesforce solutions, including custom development, system integrations, and platform security
Strong understanding of Salesforce data architecture, declarative and programmatic tools (Apex, Visualforce, Lightning Web Components), and API integration
Experience with modern cloud architecture patterns and tools (e.g., middleware, REST/SOAP APIs, identity management, data pipelines)
Proven ability to balance technical excellence with business objectives, communicating architectural decisions clearly to both technical teams and executive stakeholders
Direct digital experience working in sports, entertainment, hospitality and/or real estate is a plus
This is an on-site role based in Anaheim; some evening or weekend work may be required during system launches, releases, or event support cycles
Knowledge, Skills and Experience
Education - Bachelor's Degree
Certifications Required – Certifications PREFERRED: Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Marketing Cloud Engagement Administrator, Salesforce Certified Application Architect, Salesforce Certified System Architect, Salesforce Certified Data Cloud Consultant
Experience Required - 7+ Year
This position is on-site.
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!