Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee’s best interest at heart and know you are not simply a number. We want you to thrive in a positive work environment so we give you the tools for success.
JOB TITLE: SALESFORCE ADMINISTRATOR II
REPORTS TO (Title): SALES OPERATIONS MANAGER
POSITION SUMMARY:
· Responsible for maintaining, optimizing, and supporting the Salesforce environment within MegaCorp Logistics.
· Ensures stability and reliability of the platform while driving efficiency through user support, configuration, and continuous improvement.
ESSENTIAL FUNCTIONS:
· Collaborates closely with the Sales and Sales Operations teams and partners with an external Managed Service Provider (MSP) for complex development or integration needs.
· Serves as the primary administrator for Salesforce Sales Cloud, Marketing Cloud, and Sales Engagement.
· Manages user accounts, profiles, roles, and permissions.
· Configures and maintains page layouts, fields, record types, workflows, process builders, flows, and validation rules.
· Monitors system health and performance, ensuring platform stability and timely resolution.
· Collaborates with Sales Operations to implement enhancements that align with business objectives.
· Coordinates with the MSP for advanced troubleshooting, integrations, and platform extensions.
· Supports end-user adoption by assisting with documentation and training initiatives.
· Maintains data integrity through routine audits, deduplication, and data quality monitoring.
· Generates and maintains dashboards, reports, and analytics.
· Tracks and manages work in Jira to ensure transparency and timely delivery.
· All other duties as assigned.
KNOWLEDGE & SKILLS:
· Excellent communication and collaboration skills,
· Ability to translate technical concepts for non-technical users.
· Strong understanding of Salesforce configuration, automation, and data management best practices.
· Experience with Sales Cloud, Marketing Cloud, and Sales Engagement.
· Familiarity with Tableau or similar analytics tools preferred.
EDUCATION AND EXPERIENCE:
· Minimum 3 years of Salesforce administration experience supporting Sales and Marketing operations.
· Experience in logistics, freight brokerage, or related industry strongly preferred.
· Salesforce Administrator certification preferred
TRAVEL and Office REQUIREMENTS:
Salary and Compensation Package: