Sales & Marketing Operations Analyst

The Sales & Marketing Operations Analyst will play a key role in supporting the sales and marketing teams by building reports, analyzing performance data, and automating marketing processes. This is a junior role designed for someone with strong analytical skills, a passion for data-driven decision-making, and an interest in sales and marketing operations. The analyst will help improve visibility, efficiency, and scalability by creating dashboards, streamlining workflows, and enabling teams with the insights they need to succeed.

Key Responsibilities

Sales & Marketing Reporting (40%)

• Build and maintain dashboards and recurring reports to track sales and marketing performance (pipeline, campaign results, KPIs).
• Ensure data accuracy and consistency across systems (CRM, marketing automation, reporting tools).
• Support ad hoc analysis requests to help teams understand trends and identify opportunities.

Process Automation (40%)

• Help design and implement automated workflows in marketing tools (e.g. CRM, marketing automation platforms).
• Improve lead routing, campaign tracking, and sales enablement processes to increase efficiency.
• Document processes and share best practices to ensure adoption and scalability.

Cross-Team Support (20%)

• Partner with Sales, Marketing, and Operations teams to understand reporting needs and deliver actionable insights.
• Assist with the rollout of new tools, processes, and sales excellence initiatives.
• Support ongoing projects led by the Manager, Business Development and Sales Excellence.

You should bring

• 1–2 years of experience in a sales, marketing, or operations support role (internships or first full-time roles welcome).
• Strong analytical skills with proficiency in Excel/Google Sheets; familiarity with BI tools (Tableau, Looker, Power BI, etc.) is a plus.
• Basic knowledge of CRM systems (e.g. Salesforce, HubSpot) and/or marketing automation tools (Pardot/Marketing Cloud Account Engagement).
• Interest in process automation and willingness to learn new tools quickly.
• Detail-oriented, organized, and able to manage multiple tasks simultaneously.
• Strong communication skills and a collaborative, team-oriented mindset.
• A proactive problem-solver who enjoys “figuring stuff out” and making processes more efficient.

Key competencies: 

• Analytical Mindset: Comfortable working with data, identifying patterns, and turning numbers into insights.
• Process Orientation: Enjoys optimizing workflows and finding ways to simplify.
• Collaboration: Works effectively with different teams and stakeholders.
• Adaptability: Willingness to learn, adjust, and take on new tasks in a fast-paced environment.
• Ownership: Takes responsibility for tasks and follows through to completion.

What's in there for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis 
• Commute expenses: Flexport will cover  home-office commuting costs for employees living outside of Amsterdam
• 25 working days as vacation days based on full time employment.
• Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport. 
• A defined pension contribution scheme
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.