Risk Management LMS Coordinator

This position is responsible for operational and administrative support of the LMS program primarily related to training, education, and awareness. The Risk Management LMS Coordinator is responsible for the support, implementation, delivery, and maintenance of content, assets, and other instructional resources used to meet Shaw’s training needs. This role will work closely with subject matter experts and system administrators to develop, and ensure adherence to, an enterprise-wide training calendar. 

Primary Responsibilities: 

• Serves as the Risk Management Learning Management System administrator and subject matter expert. 

• Manage courses in the Workday LMS, to include creating courses, adding reminders where needed and other related activities 

• Create and oversee Workday campaign launches to include adding reminders, scheduling future processes and other related activities 

• Creation of training audiences and updates as needed 

• Assist with course module edits when necessary. Work with internal partners to ensure requirements are met. 

• Monitor completion of mandatory training, maintain comprehensive training records and provide status reports to business partners as requested 

• Monitor training effectiveness to continuously refine training to achieve optimum business results 

• Maintain accurate records and databases, ensuring data integrity to include Shaw Learning Library 

• Interact with internal and external customers, building positive relationships and embodying Shaw’s values 

• Possess keen attention to detail, passionate about accuracy, and committed to demonstrating timely follow through and execution with work, inquiries, and requests when needed 

• Gather and analyze data as requested by internal and external partners for audit or regulatory purposes 

• Performs other duties as assigned 

Position Requirements: 

• Bachelor’s Degree preferred 

• 3-5 years of administrative experience preferred 

• Experience with compliance training standards preferred 

• Workday and/or learning management systems experience preferred 

• Attention to detail required 

• Ability to work independently to solve problems and recommend solutions, but also work collaboratively with business partners 

• Must be able to effectively manage multiple projects, work independently and collaboratively with a team, and with multiple groups of stakeholders 

• Strong internal and external communication, writing, and project management skills 

• Ability to consistently meet deadlines, prioritize, and deliver quality results in a time-sensitive environment 

• Excellent written and verbal communication skills 

• Ability to multitask in a fast-paced team environment while seeking input from others 

• Ability to gain new technical skills quickly 

Required Leadership Competencies: 

• Manage Work 

• Initiate Action 

• Communicate Effectively 

• Build Customer Satisfaction