Revenue Operations Director

About Incode

Incode is a Series B unicorn rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintech, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative. 

The Impact You’ll Make 

The Revenue Operations Director, EMEA, is responsible for driving measurable improvements in sales effectiveness, efficiency, and readiness across Incode’s go-to-market organization in the region. This leader will oversee the design and implementation of scalable programs that shorten ramp times, increase seller confidence, and accelerate deal velocity. You will collaborate cross-functionally with Sales, Revenue Operations, Marketing, Product, and Customer Success to ensure every sales interaction is optimized for impact and aligned with Incode’s strategic goals.

What You’ll Own & Drive

• Productivity Strategy & Execution – Support the build-out of a global Sales Productivity/Revenue Operations strategy, defining metrics tied to revenue outcomes, sales cycle reduction, and seller performance.

• Alignment & Impact – Partner with Sales Leadership and Revenue Operations to identify performance gaps, prioritize initiatives, and measure enablement impact.

• Sales Process Optimization – Lead initiatives such as best-practice sharing, scalable tool adoption, and process standardization to accelerate deal velocity.

• Onboarding & Skill Development – Build and refine onboarding programs to ensure rapid time-to-productivity for AEs, SEs, and SDRs.

• Ongoing Learning – Deliver structured training for core competencies including objection handling, negotiation, and consultative selling.

• Certification Framework – Partner with Global L&D and Enablement to manage certifications tied to deal stages and pipeline health.

• Tools & Insights – Collaborate with RevOps to optimize CRM and engagement tools for usability and impact.

• Performance Dashboards – Implement data-driven feedback loops to track adoption, engagement, and outcomes.

• Cross-Functional Readiness – Act as a bridge between Sales, Product Marketing, Product, and Legal to ensure sellers have the right tools and messaging.

• Launch Enablement – Lead readiness for product launches, GTM shifts, and new market entries with orchestrated training and comms.

• Culture of Improvement – Foster feedback and iteration to evolve productivity programs in line with market needs.

The Qualities That Set You Apart

Productivity Strategy & Execution

• Support the build out of a global Sales Productivity/Revenue Operations strategy, defining metrics for success tied to revenue outcomes, sales cycle reduction, and seller performance.
• Drive alignment with Sales Leadership and Revenue Operations to identify performance gaps, prioritize focus areas, and measure enablement impact.
• Lead key productivity initiatives such as sales process optimization, best practice sharing, and scalable tool adoption.

Sales Onboarding & Skill Development

• Develop and refine onboarding programs to ensure rapid time-to-productivity for new AEs, SEs, and SDRs.
• Deliver structured, ongoing learning paths for core competencies, objection handling, negotiation, and consultative selling.
• Partner with Global Learning and Development and Global Enablement partners and manage a certification framework tied to key deal stages and pipeline health.

Tools, Insights & Process Optimization

• Partner with RevOps to ensure CRM and sales engagement tools are optimized for productivity and usability.
• Implement data-driven feedback loops and performance dashboards to track adoption, engagement, and outcomes.
• Standardize sales processes and playbooks across segments, regions, and verticals to reduce friction and improve forecast accuracy.

Cross-Functional Collaboration

• Act as a bridge between Sales and teams including Product Marketing, Product, and Legal to ensure sellers have the tools and messaging needed to succeed.
• Lead readiness for product launches, GTM shifts, and new market entries through well-orchestrated training and communication plans.
• Foster a culture of continuous improvement and feedback to evolve productivity programs in line with market needs.

Qualifications Required

• 8+ years in Sales Enablement, Sales Operations, or Sales Leadership roles, preferably in enterprise B2B SaaS or technology.
• Proven ability to drive improvements in seller performance, pipeline development, and quota attainment.
• Expertise in sales processes, tools, and methodologies (e.g., MEDDICC).
• Highly data-driven; able to translate insights into actionable strategies.
• Strong leadership, communication, and stakeholder management skills across
• global teams.
• Background in identity, cybersecurity, fintech, or related sectors.
• Hands-on experience with sales productivity and engagement tools like Salesforce, Gong, Clay, Glean, Tribble, Outreach, Seemless or similar.
• Spanish proficiency is a plus.

Why Incode? 

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically. 

• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years. 

• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category. 

• Ownership & Autonomy – Operate like a founder with the resources of a unicorn. 
• Global Impact – Every program you launch will reverberate across industries and continents. 

Ready to ignite the future of trust? 

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.