The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.
About the Role
As a Revenue Operations Automation Analyst, you will help advance automation projects within the Revenue Operations team at The Times. You will support direct sales and programmatic workflows through data standardization, process automation, and operational efficiency. You will demonstrate strong analytical skills, eye for data accuracy, passion for building scalable solutions that enable sales planning, campaign management, business analytics, and programmatic operations. You will report to our Senior Director, Business Analytics. You will work hybrid out of the New York office.
Responsibilities:
Automation Development
Identify, design, and implement automation opportunities to streamline workflows across direct sales and programmatic operations.
Build, test, and maintain automated processes, integrations, and workflows that improve efficiency and accuracy.
Collaborate with stakeholders to ensure solutions align with business objectives and operational requirements.
Data Quality & Governance
Perform regular data cleanup and validation to maintain accuracy, consistency, and reliability across CRM, order management, and ad tech platforms.
Establish processes for ongoing data monitoring and governance.
Support system alignment to ensure accurate reporting, forecasting, and analytics.
Process Optimization
Partner with Revenue Operations leadership to document workflows and identify areas for operational improvement.
Contribute to the design and implementation of best practices in automation and data management.
Participate in system testing, troubleshooting, and quality assurance activities.
Analytics & Reporting Support
Ensure data availability and accuracy for dashboards, KPIs, and reports supporting Sales, Operations, and Analytics teams.
Help diagnose and resolve discrepancies in reporting and data pipelines.
Provide insights into operational performance through structured data analysis
Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
Basic Qualifications:
2+ years of experience in Revenue Operations, Sales Operations, Ad Operations, or a related role, with a focus on automation and data management.
Strong proficiency in Excel/Google Sheets and experience working with large datasets.
Preferred Qualifications:
Familiarity with CRM systems (e.g., Salesforce), order management platforms, and ad tech systems.
1+ years of experience with workflow automation tools (e.g., Zapier, Workato, Alteryx) and/or scripting languages (SQL, Python, VBA).
Understanding of programmatic advertising platforms (DSPs, SSPs, ad servers)
Bachelor's degree in Business, Data Analytics, Information Systems,or a related discipline
REQ-019095
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