World Vision

Returnees Response Manager

Herat, Herat (NO), Afghanistan Full time

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)

Job Description:

Response Plan and Management

  • Lead the planning and implementation of the returnee-focused interventions across sectors including shelter, WASH, protection, health, livelihoods, and food security.
  • Develop, update, and implement returnee response strategies and action plans in line with World Vision Afghanistan policies.
  • Ensure integration of programming with WV interventions in areas of return where WV is operational, aligning efforts with the organization’s broader recovery and resilience objectives.
  • Providing needs-based emergency services to the returnees at the border and also in the areas of return.
  • Coordinate and support MEAL in assessments for the timely information gathering and decision making
  • Work closely with the communications and advocacy team on providing Project content for all media publications and to develop and disseminate technical-advocacy pieces to donors and external stakeholders
  • Work closely with local structures to facilitate the implementation and sustainability of recovery interventions
  • Coordinate with Supply Chain department for timely and quality procurement of response inputs
  • Coordinate with People and Culture department for timely onboarding of required person.

Stakeholders Engagement

  • Represent the organization in coordination forums such as Returnee Working Groups, Border Coordination Forum, and inter-agency clusters and other relevant coordination meetings.
  • Strengthen coordination mechanisms among NGOs, UN, and government actors to avoid duplication and enhance complementarity.
  • Facilitate partnerships with local authorities, communities, and civil society for sustainable reintegration approaches.
  • Ensure that WV is reporting its services in 5Ws, and other reporting channels such as sitrip, report hub and clusters reporting platforms

Monitoring, Reporting, and Analysis

  • Monitor evolving needs of returnee populations and adjust plans accordingly.
  • Ensure timely reporting on returnee assistance provided, gaps identified, and emerging trends.
  • Lead returnee mapping and vulnerability assessments in coordination with MEAL team, and sector leads
  • Conduct routine visits to project sites for purposes of monitoring and advisories to field teams
  • Constantly monitor and report on progress of the Program to all stakeholders

Capacity Building and Technical Support

  • Train and mentor field staff and partners on returnee-focused programming, conflict sensitivity, and protection standards.
  • Provide technical guidance on inclusion of returnees in community-based programming and resilience initiatives.
  • Ensure staff appraisal and feedback mechanisms in place and updated;
  • Manage staff leaves to ensure that staff take leave during their contract period

Budget Management:

  • Manage response budget within approved spending levels and ensure accurate and timely financial reports to donors and steering committee. 
  • Ensure grant/project compliance whereby project expenditures are reasonable, allocable, prudent, and spent in accordance with donor rules and regulations to ensure compliance with external audit.
  • Oversee supply and equipment procurement, acquisition, disposition, and management in compliance with WV internal and donor requirements.
  • Liaise with host government officials, local communities, farmers, partners and other organizations as appropriate;

Monitoring, Reporting, Documentation & Knowledge Management

  • Maintain effective project quality assurance mechanisms, including monitoring system for tracking of project progress against indicators, activities and key project milestones, reporting, evaluation, and communication systems
  • Conduct routine visits to all project sites for purposes of monitoring and operational support.
  • Submit timely accurate and quality reports that meet donor requirements.
  • Develop Standard Operating Procedures for monitoring, reporting, documentation and knowledge management, including establishment of standard tools and systems for documentation and information sharing of project progress, best practices, lessons learnt and success stories.
  • Ensure documentation of lessons identified, case studies and evidence of impact for reflection, learning and dissemination
  • Ensure full compliance with WVI’s Accountability Frameworks, Safeguarding Policies, Code of Conduct, and donor requirements by actively participating in AAP mandatory trainings and integrating accountability mechanisms into all project activities.
  • Conduct meaningful AAP community engagement and sensitization during field visits, including distribution of CFM cards to beneficiaries and facilitating awareness sessions on the feedback and complaints mechanism throughout project implementation.
  • Required Professional Experience

  • Minimum of a Bachelor’s degree in Agriculture, Economics, Social Sciences, Public Health, Management, Business Administration, International Development, or a related field. Equivalent experience in grant management and practical experience in livelihoods or agriculture programming will also be considered.
  • At least five years of experience in response and program management and administration, monitoring and evaluation system design, financial management, award cooperative agreement compliance and tracking project performance and costs
  • Proven ability to manage partnership relationships including effective coordination with host country government
  • Strong experience in managing FSL, Health, WASH, health, and protection
  • Experience and skills in partnership management, especially with the donors, private sector, NGO and local community organizations
  • Previous experience as PD or other similar roles is required
  • Has strong networking, team spirit, partnership, coordination and harmony skills
  • Experience adhering to the Red Cross and Red Crescent Code of Conduct, HAP-I Standard, ECB Good Enough Guide, Sphere Standard (Humanitarian Charter and Participation Standard), donor requirements and WV Humanitarian Accountability Framework
  • Preferred Knowledge and Qualifications

  • Familiarity with Government of FCDO and other major donor grants regulations
  • Excellent capacity in facilitating training and preparing user friendly manuals and toolkits.
  • Understanding of humanitarian relief, recovery and development work i.e. triple nexus in fragile contexts.
  • Excellent networking, relationship building and people management skills.
  • Ability to work in difficult, insecure and stressful conditions.
  • Demonstrated ability to think strategically, manage to plan and meet deadlines.
  • Prior experience with World Vision is a distinct advantage.
  • Travel and/or Work Environment Requirement

    The position requires ability and willingness to travel up to 30% domestically to project sites; requires occasional international travel.

    Physical Requirements

    Language Requirements

    Excellent English communication skills (both oral and written)

Applicant Types Accepted: