Job Description :
About us
From Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing has changed. We’re the world’s leading premium alcohol company. Our brands are industry icons. And our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy and reward them with the career-defining opportunities that they deserve. Our ambition is to build the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world’s very best people. Feel encouraged? Then this may be the opportunity for you.
Serengeti Breweries Limited (SBL) is a fully integrated beverage business in Diageo Africa (supply and demand for beer and spirits).
SBL flagship brand is Serengeti Premium Lager. Other brands in the portfolio include Serengeti Lite, Guinness, Pilsner and SIB. Headquartered in Dar es Salaam, SBL is also the distributor of several global Diageo international world-class spirits brands such as Johnnie Walker, Smirnoff, Gordon’s, Bailey’s and Captain Morgan.
About the Function:
Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo’s 30,000+ people work in Supply Chain and Manufacturing. It’s an intricate and sophisticated operation that’s the product of logistical, manufacturing, and technical collaborations.
Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We’re committed to realising our ‘Society 2030: Spirit of Progress’ goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we’ll help you to thrive in our inclusive culture.
About the role:
The Returnable Glass Analyst is responsible to drive a step change in Returnable Glass Management which will result in a great improvement of glass routines and reporting in order that the Business gets clear RGB insights on what is happening in the market.
To analyze the trends of glass KPIs (Glass TAT, RTI/ROR and Glass Losses) and set out actions for better and improved performances that will ensure availability of enough glass to fulfill production plans.
To collect customer analytics for Level 1 Move KPIs like OTIFNE, CFR and their drivers.
Role Responsibilities:
Reviewing glass stock available in comparison to production plan per site in order to assess and identify associated opportunities/risks and suggest necessary actions to mitigate the situation.
Analyzing weekly/monthly/quarterly/yearly Glass TAT and RTI performances versus CBP targets and trends.
Reviewing weekly/monthly/quarterly/yearly Glass loss (Market chip necks, EBI rejections, Line breakages, warehouse and transit breakages) performances and trends.
Preparing and presenting weekly and/or monthly RGB performance report/deck.
Work closely with ABDMs and distributors for improved results on Glass RTI and Glass TAT.
Reviewing sample size and accuracy of glass TAT data gathered by RGB data clerks per site.
Prepare and submit Glass MBR deck for review.
Working collaboratively with commercial team to ensure that VSM perform basic sorting of glass at the point of picking in trade.
Analyzing and reviewing customer service KPIs (OTIFNE & CFR), and their drivers.
Collaborate with 3PL service providers to reduce warehouse and transit losses/missing to minimize Customer Returns and Refusals.
Experience / skills required:
Flexible Working Statement:
Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.
Diversity statement:
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
Worker Type :
RegularPrimary Location:
Dar es SalaamAdditional Locations :
Job Posting Start Date :
2025-11-07