Papa John's

Restaurant Food Safety Manager

HQ_Louisville Full time

What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!

Job Summary

We are seeking a passionate, experienced Food Safety Manager to lead food safety and quality assurance across our quick-service restaurant (QSR) network.   This role is more than compliance – it’s about inspiring a culture of safety, partnering with cross-functional teams, and ensuring the highest standards of food safety and quality throughout every phase of food preparation and distribution.

Duties and Responsibilities (other duties as assigned)

  • Lead, implement, and sustain food safety and quality assurance programs across all restaurant operations, ensuring alignment with FDA Food Code, FSMA, HACCP, and other regulatory standards

  • Conduct and analyze internal and third-party audits, health department inspections, pest control reports, and other compliance documentation to identify trends and drive corrective action.

  • Serve as liaison with regulatory authorities, managing responses to inspections, complaints, and foodborne illness investigations

  • Train and calibrate restaurant teams, franchisees, and third-party auditors on food safety standards and procedures

  • Maintain QA systems and databases, ensuring accurate documentation, training, procedures, and action plans.

  • Lead cross-functional workshops and escalation audits to support restaurants in achieving compliance and operational excellence

  • Serve as a subject matter expert and trusted advisor, collaborating with senior leadership to align food safety strategies with business goals

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.