Resident Engineer

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Working with the Service Delivery Lead, this is a highly technical role, providing design and implementation engineering support on-site and remotely. The Resident Engineer will be required to develop and maintain expertise on the wired and wireless products deployed within the Customer’s network and provide mentoring on networking solutions.

Your Key Responsibilities:

Technical support to the Customer will require the Engineer to:
Provide best practice advice from your network experiences, design development, contribute to high level and low level network documentation, test plans and functionality guides for new networks.
Deliver technical knowledge transfers about network equipment, configuration, new products, design guidelines, etc
Provide proactive activity assistance and change recommendations for network equipment
Participate in testing and validation workshops, detailing methods and
procedures for executing changes to the Customer’s existing network design and technical requirements, assessing pros and cons of ideas.
Carry out lab testing of new features and functionality or test corrective fixes
required in the Customer environment; build automated topologies; develop and review implementation plans and verify they are operating accurately in the live network.
Understand the organisational structure of the working environment and
become familiar with the Customers network implementation, architectural
principals, and Support processes and procedures.
Assist the Customer to evolve Network Operating and Equipment Operating
Procedures.
Deliver weekly reports on progress updates to projects, issues or problems.
Contribute to quarterly technical reviews and advice on Juniper equipment
operation.

About You:
You are someone that is passionate about technology and excels in problem solving within challenging environments. You are focused, collaborative and love the work that you do. Achieving results motivates you. In addition, you have the following skills:

10 years experience in providing implementation and technical support in large organisations which have many networking products from multiple vendors.
Detailed technical experience in the testing, installation and operation of wired
and wireless networks and security products. This expertise includes hands-on operation of management tools and network analyzers.
Strong interpersonal skills, working with different internal departments
and with the Customer in a responsible and professional fashion.
Expert level relationship management and communications skills to manage
daily face to face communications with multiple levels of customer management and cross-functional engineering staff.
Proven ability to manage numerous projects and work efficiently.
Highly desirable to hold current certifications – JNCIS-MISTAI; JNCIP-SP; CCNP, CCIE a strong plus.
Must be located in Sydney and hold PR or citizenship.

If you are keen on this role and can demonstrate an understanding of Wireless, Routing and Switching networking, who we are, what we do, our customers and the solutions we provide, then we want to hear from you!

Additional Skills:

Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX)

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Engineering

Job Level:

TCP_04

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.