Resident Artist - SEPHORA Canada (Yorkdale)

HOURGLASS COSMETICS — Resident Artist - SEPHORA Canada (Yorkdale)

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.

This role combines sales, education, and artistry, with a focus on elevating the customer experience, driving sell-through, events, and growing the business at store level. The ideal candidate is a strong communicator, organized, and educator with a passion for artistry and a strategic mindset for retail success.  You will report to the Regional Director.

WHAT YOU DO:

Sales & Business Development

• Drive sales by achieving or exceeding daily, weekly, and monthly targets at assigned store location.
• Partner with store management and staff to identify business opportunities and maximize productivity during visits.
• Implement sales strategies, including clienteling, eventing, and visual merchandising, to boost brand performance.
• Foster long-term customer relationships through personalized consultations and exceptional service

 Store Support & Partnership

• Act as a brand ambassador and liaison between the brand and store staff.
• Build strong relationships with in-store teams to ensure continued support and alignment with brand goals.
• Support merchandising efforts, ensuring testers, displays, and gondolas are clean, well-stocked, and visually appealing.
• Monitor inventory levels and communicate stock concerns or opportunities to the appropriate internal teams.

Event Execution

• Execute in-store events, makeup appointments, and promotions to drive foot traffic and conversion.
• Support retailer-exclusive events and seasonal campaigns to elevate the brand presence.
• Engage customers during events, creating memorable experiences that reinforce brand loyalty.

Artistry & Education

• Deliver exceptional makeup applications and demonstrations that reflect the brand’s artistry standards.
• Provide tailored product education and training to store teams, focusing on product knowledge, application techniques, and brand storytelling.
• Conduct one-on-one or group trainings with Beauty Advisors to improve product confidence and sales performance.
• Stay up to date with product launches, trends, and techniques to ensure relevant and engaging education sessions.

Physical Requirements:

• Must be able to lift and carry up to 25 lbs.
• Ability to stand for extended periods during store visits and events.

Hourglass is an organization committed to diversity and inclusion to drive its business results and to create a better future every day for its diverse employees, global consumers, partners and communities. If you are an individual with a disability and need an accommodation in order to apply for a job listing, please contact us at 310-392-7799 or careers@hourglasscosmetics.com.

Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities

Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.