Reporting & Analysis Lead, AML Compliance

Reporting & Analysis Lead, AML Compliance - Santa Ana, Costa Rica

Does analyzing data and preparing statistical summaries sound exciting to you?  Would you like to work for a global company in Money Transfer that believes when money moves, better things can happen? Then it’s time to join Western Union as a Reporting & Analysis Lead, Anti-Money Laundering Compliance.

Western Union powers your pursuit.

We are seeking a detail-oriented professional to lead, coordinate, and execute multiple reporting and analytics projects within the Regional Compliance Organization. This includes end-to-end ownership of research, data analysis, documentation, design and development, testing, issue resolution, implementation, and post-rollout review/audit. The role requires strong collaboration across global teams to ensure timely delivery of insights that support compliance objectives and business growth.

Role Responsibilities

• Create and maintain dashboards that positively impact revenue for Strategic Accounts and Independent Locations while ensuring a strong AML program and compliance with company policies.
• Contribute to a global compliance program by analyzing the accuracy and effectiveness of existing or new controls and systems to identify potential issues and areas of improvement.
• Conduct research and analysis into complex issues concerning patterns and global trends associated with money laundering, terror financing, and other potential risks.
• Develop and maintain risk-based models using Z-scores to measure deviations from dataset means, enabling the assessment and assignment of risk scores to Agent Locations.
• Using advanced data analytics to maintain and design scalable reporting tools that facilitate the monitoring of multiple Key Performance and Key Risk Indicators (KPIs and KRIs).
• Proposing preventing measures to prevent the failure of certain KPIs.
• Partner with Regional Compliance management and Business/Sales teams for ad-hoc reports and visualizations to provide key insights into products and compliance controls.
• Responsible for contributing to internal and external audit responses, state exams, volume forecasts, and other regulatory requests.
• Data entry ensuring the information is saved in a manner that will optimize swift and accurate reporting.
• May train and mentor lower-level analysts within the Regional Compliance Organization.

Role Requirements

• 3-4 years of experience as a Data Analyst, Business Intelligence Analyst, or similar role with exposure to compliance, risk, or regulated environments. 
• A bachelor´s degree in Business Administration, Computer Science, Industrial Engineering, Math, Statistics, Data Management, or a related area of study and/or equivalent is required.  
• Proficiency in SQL and relational databases, with the ability to write complex queries and perform data profiling across data warehouses such as Snowflake, Alteryx, etc.
• Experience working with Power BI (including usage of DAX), Power Query or similar data visualization tools; ideally in a global financial or compliance-driven organization. 
• Advanced Excel (formulas, visuals, pivot tables, macros.).
• Self-starter with ability to multi-task, prioritize, manage workload, and consistently deliver results.
• English proficiency is a must.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Costa Rica- specific benefits include:

• Asociación Solidarista
• In-house company doctor services
• Transportation services options
• Referral Program award
• Employee Resource Groups (ERG) and committees to volunteer with
• Pan American Medical and Life insurance
• Cafeteria Discounts

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation for applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-GV1 #LI-Hybrid

Estimated Job Posting End Date:

11-30-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.