Tower Research Capital is a leading quantitative trading firm founded in 1998. Tower has built its business on a high-performance platform and independent trading teams. We have a 25+ year track record of innovation and a reputation for discovering unique market opportunities.
Tower is home to some of the world’s best systematic trading and engineering talent. We empower portfolio managers to build their teams and strategies independently while providing the economies of scale that come from a large, global organization.
Engineers thrive at Tower while developing electronic trading infrastructure at a world class level. Our engineers solve challenging problems in the realms of low-latency programming, FPGA technology, hardware acceleration and machine learning. Our ongoing investment in top engineering talent and technology ensures our platform remains unmatched in terms of functionality, scalability and performance.
At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do — combining market access, data, compute, and research infrastructure with risk management, compliance, and a full suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best.
At Tower, employees will find a stimulating, results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential.
Responsibilities
- Solving problems by providing level one and level two support for our Production Trading support systems
- Managing the widely-deployed Order Management System and Market data delivery systems
- Monitoring and reporting on the status and health of our systems
- Working closely with clients to understand their needs
- Contributing to the design and implementation of the support system to enhance reliability and self-correction
- Serving as the primary technical contact to the users of the trading systems
- Providing coverage on weekends on rotation basis 8:30 pm to 8:30 am IST
Qualifications
- 3+ years experience in Trading support
- A Bachelor's degree or equivalent in Engineering from reputed engineering college with exposure to programming
- Demonstrated experience to own and manage multiple incidents/tasks in a fast-paced environment
- Experience with Follow The Sun model of support and ensuring proper hand-off procedures
- Brilliant scripting skills in Python, and Bash/Scripting
- Strong knowledge of Linux/Unix
- Basic knowledge of SQL and use of databases queries
- Excellent troubleshooting and problem-solving abilities
- The ability to conduct root cause analysis and Incident management
- Excellent communication skills and fluency in English
- Good Exposure to Financial products like Cash Equities, Bonds, Derivatives, Currencies, Commodities, FX markets.
- Excellent understanding of Trading Life Cycle, Futures and Options Trading
Additional preferred qualifications:
- Finance MBA with Engineering Degree will be bonus for this role
- Experience with HFT or Electronic Trading or Risk Management Systems
- Experience in Crypto currencies
- Experience in Front/Middle Desk or Back Office Operations.
- Good understanding of basics of OS (Linux), low latency, Networking protocols TCP, UDP & Multicast), machine resource management (CPU, memory) and Over-wire communication Protocols & Inter-Process Communication and troubleshooting
- Basic knowledge on analysis tool, such as Splunk or ELK Products (ElasticSearch, Logstash, Kibana)
- Prior experience as a Software Engineer or Site Reliability Engineer
Benefits
Tower’s headquarters are in the historic Equitable Building, right in the heart of NYC’s Financial District and our impact is global, with over a dozen offices around the world.
At Tower, we believe work should be both challenging and enjoyable. That is why we foster a culture where smart, driven people thrive – without the egos. Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win.
Our benefits include:
- Generous paid time off policies
- Savings plans and other financial wellness tools available in each region
- Hybrid working opportunities
- Free breakfast, lunch and snacks daily
- In-office wellness experiences and reimbursement for select wellness expenses (e.g., gym, personal training and more)
- Volunteer opportunities and charitable giving
- Social events, happy hours, treats and celebrations throughout the year
- Workshops and continuous learning opportunities
At Tower, you’ll find a collaborative and welcoming culture, a diverse team and a workplace that values both performance and enjoyment. No unnecessary hierarchy. No ego. Just great people doing great work – together.
Tower Research Capital is an equal opportunity employer.