Job Description Summary
#LI-Onsite- On field
Location: Mexico City
Relocation Support: This role is based in Mexico City. Novartis is unable to offer relocation support: please only apply if accessible.
Ready to shape how patients across the Centro region gain timely access to innovative therapies? As Regional Value Access Manager Centro, you will lead strategic relationships with priority accounts in and around Mexico City, turning deep customer insight into practical solutions that enhance patient care and deliver sustainable growth. You will partner closely with medical and marketing teams to craft compelling value propositions, negotiate fit-for-purpose agreements, and orchestrate account plans that anticipate market shifts. Working in the field, you’ll meet stakeholders where they are—mapping decision makers, understanding local challenges, and translating them into clear actions backed by data from our Customer Relationship Management (CRM) systems. If you thrive on building trust, navigating complex healthcare ecosystems, and driving impact with integrity and compliance, this role offers a platform to make a measurable difference.
Job Description
Key Responsibilities
- Build and maintain strong relationships with key accounts to achieve sales and access objectives.
- Develop and execute tailored account strategies and action plans for assigned accounts.
- Negotiate contracts and lead initiatives that address customer and patient needs.
- Analyze market trends and competitor activities to inform account planning.
- Organize and deliver impactful customer events in collaboration with cross-functional teams.
- Ensure timely and accurate reporting in CRM systems, including stakeholder mapping and compliance.
Essential Requirements
- Bachelor’s degree in a relevant field (business, healthcare, or related discipline).
- Proven sales experience in multinational companies within the healthcare sector.
- Demonstrated expertise in key account management and customer relationship building.
- Strong analytical skills, including market analysis and competitive intelligence.
- Experience handling quality metrics and compliance issues.
- Intermediate/ Advanced English.
Desirable Requirements
- Advanced proficiency with Customer Relationship Management (CRM) tools (e.g., Salesforce) to drive data-led account planning.
Skills Desired
Account Management, Compensations Management (Employees), Computer Programming, Cosmetics, Customer Care, Customer Relationship Management (CRM), Key Account Management, Merchandising, Multitasking, Office Administration, Outside Sales, Patient Care, Procurement, Promotion Marketing, Sales, Sales Operations, Strategic Leadership, Support Services