At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Opportunity:
The Regional Lead, Travel & Expense Compliance is based in San José, Costa Rica, and reports to the Global Lead, Travel & Expense Compliance. This role serves as the key point of contact and link between the T&E Compliance organization and local affiliates within Roche Services Americas.
Responsibilities Include:
Compliance Strategy & Oversight: Define and execute compliance monitoring protocols, identify key improvement areas, and support policy updates/changes across affiliate teams.
Operational Management: Manage day-to-day operations, ensure effective resource utilization, maintain team performance, and resolve team escalations.
Documentation & Audit: Establish documentation for T&E compliance reviews, ensure adherence to company policies/external regulations, and annually prepare compliance checklists.
Service Delivery & KPIs: Plan, manage, and monitor service delivery for in-scope entities, maintaining quality/accuracy according to agreed KPIs and SLAs.
Reporting & Quality Assurance: Ensure the accuracy of KPI Dashboards, prepare affiliate communication reports, and conduct random T&E quality assessments.
Leadership & Development: Define annual goals, promote a positive working environment, coach on operations/workload, and drive staff career development and team engagement initiatives.
Who you are:
7+ years of work experience in compliance, finance, internal audit of a multinational company, or a reputable accounting firm. Strong interest in compliance is essential.
Degree in accounting, finance, or a related field.
Fluency in written and spoken English is mandatory.
Possess strong presentation and analytical skills, with the ability to effectively communicate, influence, and lead (with and without authority).
People-focused with good communication skills and a customer service (Entrepreneur Mindset) orientation.
Demonstrate good judgment, problem-solving, sound decision-making, and conflict management skills.
Preferred:
Professional qualification (e.g., CPA, ICAA, CIMA, ACCA).
Experience in people management or leadership.
Knowledge of the Concur SAP system.
Relocation benefits are not available for this posting.
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.