Regional Account Representative Specialty Films

Job Posting Title

Regional Account Representative Specialty Films

The Specialty Films business in the EMEA region develops solutions for a broad customer base with focus on the segments Automotive, Medical and ID/ Securities as well as industrial and consumer applications. The Regional Sales Manager supports the implementation of the segment-specific marketing and sales strategies. You act as first level in technical consultation regarding selection of suitable film products, their properties, and methods of application.

Position Description Summary

Position purpose:
• The position holder is responsible to provide high level of sales support service for the Specialty films business in Southeastern Europe.

• To support the implementation of principal`s marketing strategy in the assigned area of responsibility by introducing principal’s products, technologies, and applications to customers.

• The major purpose of the position will be:

- business development and introduction of new products/technologies/applications

- the support for implementation of complex product/market/projects combinations

- the local support of several key accounts

- position holder actively represents Covestro`s interest in the relevant local industry associations.
 

Geographical scope:
Country/Group of countries

Position Description

Major tasks and responsibilities:
• Identify and understand needs of the customers and market trends and based on this, select suitable products within the comprehensive product portfolio of principal and introduce them to the customers.
• Act as first point of contact towards customers and help to solve critical issues around orders (e.g. logistics, product quality/specifications, shortage of material).
• Communicate all business decisions taken by the principal to the customer, coordinate all account related business activities and support achievement of principal`s sales targets.
• Facilitate conclusion of principal`s agreements with customers.
• Collect, analyze and provide market information on customers (e.g. related financial statistics), competition, market prices, industry sectors, raw material trends and other business relevant data to the principal.
• Provide support and local insights to the principal for the development of the sales strategy and marketing plan.
• Monitor relevant local regulations and laws which might influence principals’ business and inform the principal accordingly.
• Support the sale of Covestro products by participation at trade fairs and proposing advertising in appropriate journals, as example.
• Ensure compliance with Covestro`s compliance regulations
• Represent Covestro in local industry associations.

Value added to the success of the company:
• Develop deep understanding on business rules and principles of relevant markets, customers, and value chains.
• Be connected with all accounts on various hierarchy levels.
• Support the achievement of principal`s commercial strategy.
• Generate and support a high level of customer satisfaction.

Contribution context:
Individual Contributor

Work relations:
• External: Technical & commercial customer contact on every hierarchy level, other industry stakeholders (e.g. associations), other relevant players in the value chain, other product and application related stakeholders (e.g. Universities), Industry associations, government departments, third party service providers, vendors (i.e. Office, Leasing-Provider)
• Internal: Country Cluster Manager, Account Managers and Key Account Managers of Principal, Head of Commercial Operations, Account Representatives, Key Account Representatives, Sales Coordinators, Supply Chain Center, Application Development Team, Industrial Marketing/Segment Management, Covestro Slovakia Departments, Regional Product Management.

Qualifications:
• Education: degree in a  mechanical and/or engineering discipline
• Minimum 5-7 years business experience, including sales force experience.

• Technical skills to consult the customers on existing and new products and applications.
• The position holder should possess managerial skills that include critical thinking, organization, decisiveness, planning and sound judgment.
• The candidate must have the ability to work with diverse cultures and willingness to travel nationally and internationally.
• Position holder must be able to motivate, coach and direct a broad spectrum of people without reporting line and with different cultural background.
• Customer-oriented, selling and communication skills, interpersonal skills (team player, listening skills), highly motivated, disciplined and well organized.
• Strong language skills (fluent in local official language and English is mandatory).
• Computer literacy at operational level (MS-Office, SAP, CRM)
• Driving license.
• Experiences in international companies in a similar role.