Refurb Technician (Contract)

About Fellow

At Fellow, we’re on a mission to help people brew ridiculously good coffee at home. But we’re more than just beautifully designed kettles and grinders—we’re a brand built on innovation, community, and culture. We believe great coffee isn’t just about the final cup; it’s about the experience, the ritual, and the people who make it all happen.

We are seeking a Refurbishment Technician to join our team and support the inspection, repair, and testing of returned coffee brewers and espresso machines. This role is responsible for diagnosing issues, replacing components, performing functional tests, and ensuring all refurbished units meet company quality standards before resale or redeployment. The ideal candidate has hands-on technical experience, attention to detail, and works efficiently.

This role is based in our office in San Francisco, CA and requires you to be in-office 5 days per week. 

This role will begin as a 40-hour-per-week (1099) contract for an initial 3-month period, with the potential for extension based on business needs.

Who You Are

This role is a unique opportunity to work closely with the hardware and software product development teams. The ideal candidate is highly motivated and capable of working in a fast-paced and dynamic development environment. Organization, thoroughness, and attention to detail are essential attributes for this position. 

What You’ll Do

• Perform root cause analysis of complex electromechanical hardware system failures
• Rework, repair, and update units as needed to meet company quality standards
• Conduct functional testing and verification to ensure units operate to specification
• Unbox, inspect, clean, and repackage inventory
• Label and organize units by product type and condition
• Communicate recurring issues or design feedback to the engineering and operations teams
• Maintain a clean, safe, and orderly work area

Qualifications

• 2+ years of experience performing hardware technician responsibilities
• Strong mechanical skills, with experience using a variety of hand tools
• Ability to stand and move for extended periods; comfortable lifting up to 40 lbs
• Punctual, reliable, self-motivated, and able to work independently in a fast-paced environment
• Strong attention to detail and commitment to product quality 
• Strong organizational and communication skills
• Must be available for the full project duration

Why You’ll Love This Role

• A creative, fast-moving environment where ideas turn into action
• Competitive pay for your expertise and impact
• Collaborative, inspiring teammates who love what they do
• Opportunities to grow and explore future projects with us
• Invites to team events and community initiatives - we love bringing people together
• And of course… some of the best coffee!

Salary Range: $30-$35/ hour, depending on experience

 

Our highest goal at Fellow is creating a safe, inclusive, and rewarding environment where everyone can bring their whole selves to work and thrive. We are committed to building diverse teams and strongly encourage people from underrepresented groups, including but not limited to women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. 

Fellow is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity, gender expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.