Position Title:
ReceptionistSalary Range:
Receptionist (Grade 9, Non-exempt). Hourly salary range: $20.23 - 25.29. This range reflects the minimum to midpoint of the grade. Salary may exceed the midpoint and will commensurate with experience.Job Description Summary:
The Receptionist is responsible for serving as the first point of contact for visitors and callers at Sourcewell Headquarters. This role is essential to maintaining a welcoming, professional, and efficient front desk experience that reflects Sourcewell’s commitment to operational excellence and community impact. The Receptionist will provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.Essential Duties and Responsibilities
Receive and screen visitors, answering routine questions, providing information, or directing requests elsewhere.
Answer the telephone and assist callers or those making varied inquiries by email or mail with any basic requests for information, directing more complex matters to colleagues, as necessary.
Maintain appointment calendars and reserve meeting rooms, following detailed instructions to arrange business meetings efficiently.
Custom Operate basic equipment and machines, and carry out routine tasks. Involves following strict, detailed instructions.
Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
Conduct data entry into company systems, and file information using established procedures to ensure information is accurate and accessible.
Help manage clients by carrying out standard activities and providing support to others.
Carry out standard customer service activities and handle simple customer inquiries.
Use standard office software to carry out basic formatting of letters, memoranda, and routine reports.
Perform basic inventory-control tasks and checks on quantities, quality, and availability against records, following established inventory-control procedures.
Carry out operational tasks by following established processes. May involve adjusting basic settings or parameters in order to meet performance standards.
Organize own work schedule each day in line with changing priorities.
Develop and maintain excellent procedural or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
Other duties as assigned.
Additional Job Description:
Required Qualifications
High School Diploma or GED OR
A combination of related professional education and demonstrated relevant work experience equivalent to one (1) year
Clerical support experience
Location:
This is an onsite position, at Sourcewell Headquarters in Staples, Minnesota.
Full Time/Part Time:
Full timePosition Type:
RegularScheduled Hours:
40