JLL

Receptionist

Barcelona, ESP Full time

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL es una empresa comprometida con la igualdad de oportunidades entre hombres y mujeres / JLL as a company is committed to equal opportunities for men and women.

  • To provide exceptional levels of customer service

  • Operating the switchboard

  • To act as a meet and greet in the main reception

  • To ensure all visitors are recorded onto site and issue Security passes to external guests

  • Ability to identify and escalate building maintenance issues/hazard perception

  • Raise work requests through the smartsheet system

  • Manage bookings for visitor car parking spaces for the facility

  • To support the review of procedures and processes

  • To put forward any suggestions/initiatives

  • Production of detailed site utilisation statistics

  • To ensure you are immaculately dressed in uniform and adhere to Client and Signature grooming standards.

  • To portray a friendly, professional and courteous demeanour at all times, using open and appropriate body language.

  • To ensure telephone and email etiquette is professional and adhered to at all times, including the answering and directing of calls and emails using the appropriate greeting and sign off.

  • To be articulate and pre-empt the needs of clients and visitors.

  • To effectively deliver to all guests, Health and Safety and building information as necessary including evacuation procedure upon arrival.

  • To communicate effectively with other departments and neighbouring sites.

  • To communicate professionally with staff and the client, providing a 5* level of service at all times

  • To be responsible for the upkeep and cleanliness of your allocated area including any filing and next shift preparation.

  • If required, to be the main point of contact within the building, answering/referring all requests and queries in an appropriate and timely manner.

  • To provide support with Ad-hoc customer event related tasks as guided by the Rolls-Royce team.

  • To actively complete daily checklists ensuring quality of service and standards pertaining to the presentation and maintenance of public areas.

Location:

On-site –Barcelona, ESP

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.