Quality Engineer

This role offers an exciting opportunity to contribute to the advancement of AI-driven solutions by focusing on quality assurance in low-code/no-code environments. As a Quality Engineer, you will play a key role in testing and validating AI solutions built using platforms like Microsoft Copilot, Power Platform and intelligent automation tools. You will help ensure that these intelligent systems meet high standards of reliability, usability, and performance. This position supports our mission to deliver innovative, scalable, and trustworthy AI solutions to our clients.

Position Responsibilities:

• Design, develop, and execute automated and manual test cases for low code/no code AI solutions and other intelligent automation tools.
• Collaborates closely with cross-functional teams including developers, business analysts, and product managers to identify and resolve quality issues.
• Perform functional, regression, and exploratory testing on related technologies.
• Identify, analyze, and track defects using standard QA tools.
• Conducts code reviews, identifies potential areas of risk, and proposes solutions to mitigate quality related issues.
• Captures, records, and implements leading practices for continuous learning and improvement.
• Amendable to working in QC (hybrid setup) and on a mid-shift schedule (or as required by the business)

Required Qualifications:

• 2-4 years of experience in software testing or quality engineering.
• 1+ years of experience testing applications built on Microsoft Power Platform or similar low-code/no-code tools.
• Bachelor’s degree in Computer Science, Engineering, or related field.
• Familiarity with AI/ML concepts and testing strategies for intelligent systems.

Preferred Qualifications:

• Experience with Microsoft Copilot, Power Platform and other similar low-code/no-code tools testing.
• Knowledge of test automation frameworks and scripting.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation abilities.
• ISTQB or equivalent certification.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Hybrid