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ChampionX

Product & Service Delivery (PSD) Manager - Norris Rods Permian

USA - Texas - Odessa Full time

ChampionX has an immediate need for a Product & Service Delivery (PSD) Manager located in Permian Basin. This is your opportunity to join a growing company offering a competitive base salary and benefits.

What’s in it For You:

  • The ability to make an impact and shape your career with a company that is passionate about growth

  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

  • Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement

  • Comprehensive benefits package that includes medical, dental, vision, 401(k) company matching and more!

What You Will Do:

  • Develop and implement a comprehensive sales strategy to drive revenue growth.

  • Identify and pursue new business opportunities within the Permian market.

  • Manage existing customer relationships and expand our client base.

  • Drive market share growth

  • Stay informed about industry trends, market dynamics, and competitor activities.

  • Analyze sales data and provide accurate sales forecasts to the manufacturing and operations team

  • Drive innovative marketing strategics to continue to promote Norris as a leading sucker rod supplier

  • Cultivate strong relationships with key decision-makers in the oil and gas sector.

  • Collaborate with cross-functional teams, including engineering, operations, and marketing.

  • Collaborate with cross opco and organization teams to leverage strengths

  • Deliver compelling sales presentations to potential clients.

  • Negotiate contracts, pricing, and terms to secure profitable deals.

  • Lead and motivate the Permian sales team to achieve targets.

  • Provide coaching, training, and performance feedback to team members.

  • Ensure excellent customer satisfaction by addressing inquiries, resolving issues, and maintaining regular communication.

  • Oversee the timely delivery of the Norris product line, including Sucker Rods, Couplings, Polished Rods, Guides, and well servicing tools.

  • Collaborate closely with our manufacturing facility to ensure production schedules align with customer demands.

  • Support Sales, Inventory, Operations Planning (SIOP) Process.

  • Manage inventory levels across our operations, optimizing stock availability while minimizing excess.

  • Focus on reducing D level inventory and manage healthy inventory levels across all locations.

  • Lead strategic investment initiatives for our warehouses and guiding facilities.

  • Identify opportunities for process improvements and cost efficiencies.

  • Coordinate all aspects of product delivery, shipping, and warehousing.

  • Work closely with the Safety Coordinator to communicate safety issues, follow up on incidents, and identify hazards.

  • Facilitate a strong CI Culture.

  • Ensure accurate order fulfillment and coordinate deliveries to customers.

  • Stay informed about changing market conditions and adjust inventory levels accordingly.

  • Manage OEE for all guiding facilities.

  • Establish and maintain effective communication channels with customers, third-party contractors, vendors, and internal ChampionX teams.

  • Foster strong relationships to enhance collaboration and problem-solving.

  • Review and process sales orders, invoices, addressing any discrepancies.

  • Assist with operations budgeting, collecting inputs from managers, and preparing monthly budget variance reports for leadership review.

  • If necessary, cover for the Branch Manager(s) during scheduled vacations or PTO.

  • Set clear goals and objectives for your team and monitor progress toward achieving them.

  • Manage turn over and employee development.

  • Other duties as required.

Education, Licensing, and Certifications:

Required

  • Four-year college or university degree in Business, Marketing, Engineering or related field

  • Valid driver's license in state of residence.

    or 5 years equivalent education and/or experience.

Preferred

  • MBA or advanced degree in related field preferred

Experience:

Required

  • Six or more years of relevant experience in sales and operations management
  • Two or more years of experience in oil & gas industry
  • Proven track record of driving revenue growth
  • Understanding quality standards and programs such as: ISO Certification, API, ASTM, AISI, ASME & SAE considered an asset

Pre-Employment Requirements:

  • Drug and alcohol test
  • Criminal background check
  • Education verification
  • Employment verification

Competencies, Skills, and Knowledge:

  • Excellent analytical skills, with the ability to translate complex data and market insights into actionable product strategies.
  • Proven ability to work effectively in cross-functional teams and influence stakeholders at all levels of the organization.
  • Exceptional communication and presentation skills, with the ability to articulate product vision, strategy and value proposition to internal and external audiences.
  • Results-oriented mindset with a focus on driving growth, revenue, and profitability.
  • Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and business needs.
  • Proficiency in project management tools, product management software, and Microsoft Office suite.
  • Willingness to travel domestically and internationally as needed.
  • Strong understanding of the.market dynamics, customer segments, and competitive landscape.
  • Excellent leadership and interpersonal skills, with the ability to inspire and motivate teams to achieve results.
  • Strategic thinker with the ability to develop and execute sales plans that align with business objectives.
  • Analytical mindset with the ability to interpret sales data, identify trends, and make data-driven decisions.
  • Exceptional communication and negotiation skills, with the ability to build rapport and credibility with customers and internal stakeholders.
  • Proven ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and business needs.
  • Proficiency in sales management tools, CRM systems, and Microsoft Office suite.
  • Willingness to travel domestically as needed.
  • Excellent oral and written communication skills, including the ability to present, persuade, and collaborate at the leadership level.
  • Strong math and analytical skills.
  • Excellent negotiation skills.
  • Excellent organizational and time management skills.
  • Strong computer skills, including Microsoft Office suite.
  • Thorough knowledge of customer relationship management systems and capabilities.

Training Requirements (upon hire):  

  • HR Orientation
  • Safety Orientation
  • Quality Orientation

Physical Demands:  

  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • The employee is regularly required to talk or hear.
  • Regularly required to operate a motor vehicle with possession of a valid driver’s license.
  • The employee is frequently required to use hands and fingers to handle, feel and reach with arms and hands.

Work Environment:

  • Work is sometimes accomplished indoors and in air conditioned or well-ventilated facilities.
  • Work is sometimes executed in an office or in a cubicle space equipped with a telephone and computer.
  • Work regularly requires visits customer sites, with varying temperatures, environment, and work conditions; safety equipment such as glasses, hearing protection and protective shoes may be required.

About ChampionX

ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.

Our Commitment to Diversity and Inclusion 

At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. 

 

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.  

 

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.