Product Owner – Decision Intelligence Engage & Manage Brokers
You’re an accomplished Product Owner, driven to deliver exceptional outcomes
You will lead the delivery of a key strategic Home Buying initiative in the Broker
Channel space.
Together, we will build the future bank for all Australians.
See yourself in our team
At CommBank, we’re committed to building a brighter future for our customers and supporting our communities.
The Home Buying team is responsible for end-to-end management of CommBank’s Home Loan business including distribution through proprietary and third-party channels, acquisition, retention, customer experience, risk, product and continuous improvement.
As we continue to innovate in the home buying space, we’re looking for a Senior Product Owner to lead the charge in delivering data insights and AI capabilities that empower our Broker Channel and drive strategic business outcomes.
Do work that matters
This is a high-impact role for someone who thrives on solving complex problems, is passionate about leveraging data and technology, and wants to make a real difference for brokers and their customers.
Lead a dedicated squad focused on delivering data insights and AI-driven solutions to support the Engage & Manage Brokers (E&MB) Crew.
Drive the planning, execution, and delivery of initiatives that enable growth, efficiency, and innovation within the broker channel.
Develop and deliver AI use cases that elevate the broker and customer experience.
Champion a culture of data-driven decision-making and continuous improvement.
Define product vision, goals, and roadmap, aligned to crew objectives and business strategy.
Collaborate with data engineers, insights analysts, and data scientists to drive innovation.
Manage the end-to-end product lifecycle, from ideation through to deployment and optimisation.
Maintain a healthy, prioritised backlog and manage senior business and technical stakeholders.
Drive squad effectiveness and agile maturity in partnership with Agile Coaches and Performance Leads.
Ensure compliance with customer, regulatory, and internal policy requirements.
Act as the voice of the customer and business, translating needs into actionable outcomes.
Advocate for best practices and share learnings with the Product Owner community.
We’re interested in hearing from people who have:
Deep understanding of the mortgage broker channel, industry structure, and key stakeholders.
Proven leadership in delivery roles; engineering and technical proficiency is desirable.
Experience leading high-velocity, agile, technical teams (PACE principles highly regarded).
Advanced product lifecycle management knowledge with practical examples.
Exposure to AI initiatives and a passion for leveraging emerging technologies.
Comprehensive knowledge of the Australian home buying market and broker aggregator landscape.
Exceptional relationship and stakeholder management skills, with the ability to influence and persuade.
Excellent communication and negotiation skills.
Strong analytical skills and a structured approach to prioritisation and backlog refinement.
Home lending knowledge regarding credit, product, process, and systems.
Postgraduate tertiary qualification in business or finance is desirable.
We operate in a hybrid working environment, meaning a blend between being in the office and working remote.
If you’re a driven, collaborative and enthusiastic who wants to have a real impact on the digital experience of our customers – we would love to hear from you!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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