Touchbistro

Product Manager

Toronto, Ontario, Canada Full Time

TouchBistro is on the hunt for a Product Manager to help shape the future of one of the world’s leading restaurant platforms. Reporting to the Director of Product, you’ll own and execute product roadmaps that power unforgettable experiences for restaurants and their guests.

You’ll bring sharp product instincts, data-driven decision-making, and a passion for innovation to drive growth across our ecosystem.

Your Impact

  • Partner with the Director of Product to define a bold vision and roadmap aligned with restaurant needs and company strategy
  • Turn insights into action by translating customer pain points into clear user stories, requirements, and deliverables
  • Own product documentation, backlogs, and release plans to ensure seamless launches
  • Collaborate daily with Engineering, Design, and GTM teams to deliver impactful updates and enhancements
  • Align cross-functional stakeholders around shared goals and success metrics
  • Track and report KPIs to measure the business impact of every initiative

What You Bring

  • You have 5+ years in product management (B2B or B2B2C SaaS preferred)
  • You have proven success leading multiple agile teams and delivering continuous customer value
  • You have strong communication, prioritization, and stakeholder management skills
  • You have hands-on experience with Jira, Confluence, Productboard, Pendo, and Tableau
  • You have certifications such as Pragmatic Institute or CSPO ( a big plus)

What We Offer

At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful. 

The Perks:

  • Generous Time Off Program
  • Health, Dental, and Vision Benefits
  • Flexible Health and Wellness Plan
  • Parental Leave & top up
  • Employee Assistance Program
  • Professional Development
  • Volunteer Program
  • Monthly Lunches

About Us

TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.

TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.