Product Manager

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!

About the Role

In your role as a Product Manager, you will be a member of our Self-Service Platform (SSP) team. The SSP team is responsable for building out products and features on our latest technology stack, which empowers CPA and law firm administrators to manage their accounts, including billing, payments, and user administration. You will develop a comprehensive and bold product vision, strategy, roadmap, breaking out epics into applicable quarters through extensive quarterly planning with cross-functional teams. Additional responsibilities include conducting experiments to test out hypothesis, executing POCs to prioritize backlogs, setting key business objectives (OKRs) for your product and then execute on the delivery of that strategy and roadmap while monitoring GTM enhancements, reporting on metrics to define next iteration of enhancement with thorough operational monitoring.

Responsibilities

Product planning, discovery, build, launch and post launch management of new and/or enhanced self-service capabilities for account administration, billing, payment, and user management, including design, development, and launch activities
Responsible for supporting and leading front-end scrum teams
Participate in or lead cross-functional meetings to ensure on-time, in-scope delivery
Responsible for backlog health, leading sprint reviews, refinement meetings, and participating in sprint demos.
Create standards, processes, and policies and participate in testing/validation.
Responsible for the planning of 1-2 quarters in advance of execution for both design and development
Ability to test out hypothesis and experiment to help inform future roadmaps.
Data driven approach when prioritizing backlog, defining what success looks like prior to launch and monitoring post launch.
Conduct or participate in market and competitive analysis to drive the creation and positioning of propositions, products, or services.
Supports definition and communication of features and benefits/key selling points and competitive positioning to key stakeholders.
Ability to work in a fast-paced environment.
Ability to communicate effectively to all levels of stakeholders, cross functional teams.
Develop and execute plans to sunset obsolete propositions, products, or services.
May support commercial facing teams in client engagement and retention activities.
Demonstrates knowledge of the company’s propositions, products, or services and industry trend

About You

You’re a fit for the role if you have the following:

You’ve honed your product management playbook which includes leading with customer-driven innovation backed by qualitative and quantitative data
3+ years in Agile (Scrum preferred) environment, with a proven understanding of the development life cycle, including but not limited to requirements definition, user experience, development practices, testing, and deployment
Proven ability to take initiative within a matrix organization to build strong, productive relationships based on excellent communication and interpersonal skills
History of partnering and collaborating with architects and engineers in writing clear user stories
Demonstrated ability to achieve bold strategic goals in an innovative and fast-paced environment and able to flex between multiple workstreams
Demonstrated ability to develop an inspiring product vision, strategy, and roadmap
Ability to communicate complex concepts in easy-to-understand terminology
Able to apply knowledge of how a product is designed, built, deployed, and maintained in an enterprise environment; you transparently manage risk by collaborating with team, keeping stakeholders informed, and unpack your principles and approach
Experience with technology and ability to facilitate communication between business and technology teams (bonus points for having software engineering or data analytics in your background)
Track record of delivering high-impact iterative products that solve big customer problems, delivered on time and on budget
Ability to articulate clear and concise specifications for new products and new features with a strong affinity towards the developer community
Understands at a high level the landscape of tools and technologies that developers use to bring products to market
Strong communication skills with demonstrated ability to articulate and evangelize a strategy at every level of the organization
Ability to prioritize new feature launches based on competitive analysis, industry trends, emerging technologies, and company vision
Proven ability to work under rapid development cycles with large teams to achieve a common goal
Proven ability to influence cross-functional team(s) without formal authority

#LI-DD3

What’s in it For You?

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

Learn more on how to protect yourself from fraudulent job postings here.

More information about Thomson Reuters can be found on thomsonreuters.com.