Working at Omnisend is... kind of boring. Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.
Your role:
In this role, you’ll shape how brands experience Omnisend from the very beginning. You’ll get to know our product and user personas inside and out so you can design an onboarding journey that helps every customer succeed and reach that ‘Aha!’ moment fast. You’ll blend creativity with a data-driven mindset — testing ideas, running experiments, and learning what truly makes a difference for our users. It’s a high-impact role where you’ll craft experiences that help users find success early and stay with Omnisend for the long run.
You’ll join a fully cross-functional product team. At its core is the Trifecta: a Designer (you), a Product Manager, and an Engineering Manager. This trio leads the team’s direction — making decisions together, setting priorities, and driving fast, focused progress. You’ll report directly to the Director of Product Design.