Principal Product Manager at Coursera

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Today, it is one of the largest online learning platforms in the world, with 191 million registered learners as of September 30, 2025. Coursera partners with over 375 leading universities and industry partners to offer a broad catalogue of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including generative AI-powered features like Coach, Role Play, and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp.

We’re a global platform aiming to transform lives through learning by offering transformative courses, certificates, and degrees that empower learners worldwide to advance their careers through skill mastery. We’re looking for inventors, innovators, and lifelong learners eager to shape the future of education. If you’re ready to build the global programs and tools that fuel the power of online learning, join Team Coursera.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration.

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Team Overview:

Coursera’s Product Management team drives our mission of providing universal access to world-class learning. Principal Product Managers operate as system-level and portfolio leaders, defining the strategies, platforms, and frameworks that power Coursera’s next era of growth. They combine deep technical and market fluency with exceptional influence, shaping long-term product direction across business units and executive stakeholders.

Job Overview:

As a Principal Product Manager, you will lead cross-organisation strategy and execution for one or more of Coursera’s most critical product systems or platforms. You’ll shape multi-year product investments, anticipate technology and market shifts, and ensure Coursera’s platform remains at the forefront of AI-driven learning innovation. You’ll serve as a thought partner to executives, a mentor to senior PMs, and a multiplier for organisational decision-making and excellence.

Customer-Centric Curiosity: Exhibit deep curiosity to understand customers and all elements influencing their experience, offering comprehensive, integrated solutions that address real needs.
Thriving in Ambiguity: Operate effectively in uncertain, fast-changing environments, as often found in startup-like situations.
Balanced Skills vs. Domain Experience: While domain expertise is beneficial, strong intellectual capacity, curiosity, proactiveness, and solid foundational product skills enable quick adaptation even without prior domain exposure.
Strategic & Tactical Agility: Seamlessly switch between defining long-term vision and deep-diving into execution details when required.
IC Excellence: As an individual contributor, comfortably navigate between strategy and execution to deliver impact.
Integrated Experience Design: A track record of designing end-to-end integrated experiences is a strong plus.
Tool Familiarity: Familiarity with tools in the PM space, such as Jira, Figma or generative AI tools, though tool-specific experience is less crucial. A capable PM with strong core skills will learn quickly.
Speed of Innovation: Demonstrates the ability to rapidly prototype, test, and iterate solutions to keep pace with evolving customer needs and emerging technologies. Balances speed with rigor to deliver impactful outcomes quickly.

Responsibilities

Define multi-year product and platform strategy that shapes Coursera’s next wave of growth, integrating consumer, enterprise, and content ecosystems.
Develop and own a portfolio investment thesis, creating durable planning and prioritisation mechanisms (e.g., annual planning, QBRs) that guide how we allocate resources and scale impact.
Set Coursera-wide AI product standards, including evaluation and monitoring frameworks, responsible AI and safety policies, and data governance practices.
Build and align large, cross-org programs with significant technical or operational complexity; partner with engineering leadership on architecture decisions that improve reliability, scalability, and developer velocity.
Shape monetisation, learning ecosystem, and customer life-cycle strategies, driving category-defining launches and strategic partnerships that strengthen Coursera’s leadership position in learning technology.
Serve as a thought partner to executives, influencing VP and business unit-level priorities, shaping company-wide product narratives, and representing Coursera externally in partner and industry forums.
Mentor and elevate senior PM talent, establishing product standards, documentation quality, and decision-making frameworks that scale across the organisation.

Basic Qualifications

12+ years of product management experience, including ownership of platform or multi-business-unit product portfolios with progressively greater impact on business and customer outcomes.
Demonstrated success defining and scaling platform or ecosystem strategies that span multiple surfaces or user types and are used globally across diverse markets.
Deep expertise in AI-enabled or data-driven product systems, including responsible AI, model evaluation, and data governance with a history of shipping.
Proven ability to lead technically complex programs in partnership with engineering, data science, design and research leadership and bring them to market at high velocity.
Experience synthesising complex technical and strategic topics for diverse audiences.

Preferred Qualifications

Experience building or scaling AI-first platforms and customer experiences, particularly in learning, productivity, content or knowledge domains.
Leadership of a start-up or internal 0-1 innovation product development effort through ambiguity and rapid innovation.
Partnerships with peers, industry or research organisations advancing applied AI making you an attractor of future product talent.
Strong executive presence with a proven ability to lead by influence at VP and C-Suite levels and engage with leadership for external customers and partners.
A product leader who inspires colleagues to think bigger, look beyond safe bets, and tackle challenges with conviction.
Deep curiosity about customers and a history of using data and feedback to understand their needs and improve their experiences.

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Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.