Principal Product Designer, Slack Messaging

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Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We’re hiring a Principal Product Designer to help shape the future of Slack. Principal Designers are leaders within our teams — humble, thoughtful, and highly collaborative. They set product direction, raise the bar for design quality, and carry features from early vision through execution and launch, continually prototyping and refining to ensure they work for Slack’s diverse user base.

As the team responsible for messages, channels, the sidebar, and activity, Messaging sits at the heart of Slack’s core experience. Our mission is to elevate Slack back to a best-in-class messaging platform by reducing noise, improving clarity, and helping every user feel in control of their workspace.

In this role, you’ll help define the future of how people communicate in Slack — bringing more structure to conversations and developing intelligent, scalable features across our most important surfaces. You’ll work with designers across Messaging, AI, and the broader Slack team to architect cross-surface solutions that bring greater structure, coherence, and scalability to the way people work in Slack.

At Slack, we have a positive, diverse, and encouraging culture. We look for people who are curious, inventive, and work to be a little better every single day!

What you will be doing

• Work cross-functionally with product and engineering partners to represent the design team, facilitate design discussions, and ensure design quality.
• Collaborate closely with leadership to define features and influence the overall direction of your product area, and with Design Leadership to inform and improve our design processes
• Design flows, prototypes, sketches, and high-fidelity UI for experiments and features
• Work closely with Engineering to ensure a high-quality implementation and user experience at throughout every phase of a project, and iterate rapidly upon receiving feedback
• Lead by example - do excellent work and help people on the team learn how you do it
• Encourage trust-building and feedback culture. Provide kind and clear feedback to the team, and solicit feedback from peers, including other product designers and cross-functional partners
• Identify overlap or connections across initiatives across the team and company, and ensure we are building a cohesive end-to-end user experience across the product
• Be an active mentor for other designers, interview new designers and actively advise on our design hiring process.

What you should have

• 10+ years of experience in an individual contributor role, on a Product Design team for desktop or mobile, delivering products from start to finish as part of a cross-functional team
• Deep understanding of system-level work, with a proven track record of delivering scalable solutions across product surfaces
• An outstanding portfolio, showcasing a strong foundation in typography, interaction, and visual design
• Ability to thrive in a fast-paced, agile environment with a focus on experimentation and rapid iteration (Think: balancing design quality with speed)
• Ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
• Experience partnering with product managers to translate data and insights into strategy and rationale for design solutions
• Experience working and collaborating across diverse teams (i.e. Research & Analytics, CE, Marketing) in a dynamic, rapid growth environment
• Experience with prototyping as a means to explore and convey design solutions
• Self-motivated. Able to work proactively, drive initiatives, and discover new opportunities independently
• Strong written/verbal communication and active listening skills, with an ability to build and develop trust across relationships
• Nice to have: experience in messaging / chat products

Application Requirements: Submit a résumé with portfolio links and passwords showcasing product design work and experience. Submissions without portfolios and what is needed to access them will not be considered.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $230,800 to $334,600.

For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.