President & General Manager, Retail - North America

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.

Position Summary:

We are seeking a President & General Manager, Retail - NAMER to lead NCR Voyix’s retail business across the United States and Canada. This executive will be responsible for defining and executing the regional strategy across Sales, Professional Services, and Operations, driving revenue growth, customer success, and market leadership in retail technology and services.

The President & GM will oversee the full NAMER Retail P&L, leading a cross-functional organization that includes sales, solution delivery, customer success, and professional services teams. The ideal candidate is both a strategic thinker and a hands-on operator with deep experience in enterprise sales, technology-enabled services, and largescale customer delivery.

A central focus of this role will be achieving sustainable growth through cusomer partnership, operational excellence, and innovation, ensuring that NCR Voyix continues to deliver trusted, end-to-end solutions that power the world’s leading retailers.

Key Areas of Responsibility:

• Set the strategic direction for the NAMER Retail business, aligning people, process, and technology to achieve financial and customer outcomes.
• Lead and integrate Sales, Professional Services, and Operations teams to deliver consistent revenue growth, margin improvement, and customer satisfaction.
• Oversee all aspects of P&L management, including forecasting, budgeting, and resource allocation to ensure profitability and long-term sustainability.
• Drive execution of go-to-market strategies, expanding NCR Voyix’s footprint across enterprise and mid-market retail segments.
• Lead the Professional Services organization jointly with the Head of Delivery Services, ensuring high-quality implementation, consulting, and support for complex software and hardware deployments.
• Foster close collaboration with Product, Engineering, Delivery Services and Global Operations to translate customer needs into innovative solutions and scalable service offerings.
• Champion a customer-centric culture, ensuring that every engagement—from sales pursuit to post implementation support—delivers measurable value and trust.
• Develop and manage key executive-level customer relationships, representing NCR Voyix as a strategic partner to major retail brands.
• Utilize data and analytics to track performance, identify trends, and guide business decisions across sales pipelines, delivery performance, and customer outcomes.
• Lead organizational change and talent development to support growth, agility, and a culture of accountability and empowerment.
• Represent NCR Voyix in the industry, reinforcing its position as a leading innovator in retail technology and digital transformation.

Qualifications:

• 15+ years of progressive leadership experience in retail technology and , enterprise sales including 5+ years in executive-level P&L ownership.
• Proven record of driving double-digit revenue growth and improving customer satisfaction in a matrixed, global organization.
• Deep understanding of retail operations, point-of-sale systems, software platforms, and managed services models.
• Demonstrated success leading Sales and Professional Services teams that deliver complex, enterprise-scale solutions.
• Strong financial acumen and operational discipline, with experience managing large-scale budgets and forecasting cycles.
• Excellent relationship-building and negotiation skills, with the ability to engage confidently with C-suite retail executives.
• Strategic thinker with a bias for action and able to balance long-term vision with near-term execution.
• Bachelor’s degree in Business, Engineering, or related field; MBA or equivalent leadership training strongly preferred.
• Based in Atlanta, or a willingness to relocate; travel required across the NAMER region.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”