Are you ready to get ahead in your career?
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
Analytics Implementation & Tracking:
- Translate business questions into data requirements
- Develop a comprehensive analytics strategy and implementation plan for our enterprise digital channels
- Collaborate with cross-functional teams to define key performance indicators (KPIs) and track user interactions, conversions and other critical metrics
- Implement advanced analytics tools and technologies to capture, process and analyze platform data
- Ensure accurate and reliable data collection across all digital touchpoints
- Continuous Improvements: Proactively identify data gaps and analytics needs, proposing solutions to enhance tracking and reporting capabilities
Reporting & Dashboards
- Design and develop intuitive, interactive reporting dashboards to monitor the performance of our enterprise digital platforms (not limited to Self-Serve Portal, Digital Buying Platform, AI Chatbot, Enterprise Mobile App)
- Consolidate data from multiple sources to provide a unified view of platform KPIs, user journeys and trends
- Generate timely and insightful performance reports for management, highlighting key findings and actionable recommendations
- Continuously optimize the dashboard design and reporting structure based on stakeholder feedback and evolving business needs
Data-Driven Insights and Optimization:
- Analyse platform data to uncover hidden patterns, identify pain points and discover opportunities for improvements
- Translate complex data into clear, visually engaging insights that drive informed decision-making
- Collaborate with cross-functional teams to develop and test hypotheses for platform optimization
- Measure the impact of optimization efforts and refine strategies based on data driven outcomes
Stakeholder Engagement and Optimization:
- Proactively communicate platform performance and key insights to key stakeholders, including management, product and technology teams
- Serve as subject matter expert, providing guidance and recommendations to drive strategic initiatives and foster a data-driven culture
- Collaborate with various teams to ensure alignment on analytics requirements, data governance and reporting needs
- Stay up-to-date with industry trends, best practices and emerging analytics technologies to continuously enhance our capabilities
What’s next?
- Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.