Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.
Department:
Time Type:
Part timeFLSA Status:
Non-ExemptJob Description:
Summary:
The Phonathon position is responsible for using calling software to reach out American University alumni and students to help steward relationships with our valued donors. Students can select 3 shifts per week. Incumbent must be a current and enrolled student at American University.
Essential Functions:
Use VanillaSoft calling software to reach out to alumni and parents.
Share the importance of philanthropy and campus updates.
Attend training sessions to enhance your performance.
Help steward relationships with our valued donors.
Position Type/Expected Hours of Work:
Part-time.
20 hours per week.
Select 3 shifts per week: Monday: 6:00 PM – 9:00 PM, Tuesday: 6:00 PM – 9:00 PM, Wednesday A-Shift: 12:00 PM – 9:00 PM, Wednesday B-Shift: 6:00 PM – 9:00 PM, Thursday: 6:00 PM – 9:00 PM, Sunday A-Shift: 2:00 PM – 5:00 PM, Sunday B-Shift: 6:00 PM – 9:00 PM.
Salary Range:
$17.95 per hour.
Required Education and Experience:
Passion for American University’s mission.
Positive attitude and strong communication skills.
Excellent customer service and problem-solving abilities.
Commitment to confidentiality and professionalism.
Other Details
This position is available only to enrolled American University students.
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
American University is an E-Verify employer.
Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.
Current American University Employees
American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University careers site, email theworkline@american.edu.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.