Pharmacy Technician (Outpatient)

Pharmacy Technician (Outpatient)

Department: Department of Veterans Affairs

Location(s): Anchorage, Alaska

Salary Range: $38943 - $70871 Per Year

Job Summary: NOTE: THE 2-PAGE RESUME REQUIREMENT DOES NOT APPLY TO THIS OCCUPATIONAL SERIES. FOR MORE INFORMATION, REFER TO REQUIRED DOCUMENTS BELOW. Pharmacy technicians work autonomously, using independent judgement to perform a full range of duties. Can mentor and train lower grade technicians in the practice setting. Assist the pharmacist in providing optimal care and timely service.

Major Duties:

• Total Rewards of a Allied Health Professional Expected to accomplish all duties related to stocking, delivering, inventory, inspections, assembling ward orders, prescription assembly, controlled substances distribution, sterile compounding (including hazardous drugs), unit-dose drug packaging, dispensing, distribution, and any other function related to pharmaceutical practices. Functions Medication Distribution System Reads and interprets prescriptions from Veteran electronic health record (EHR) or in written format. Accurately fills and prepares prescriptions. Assures drugs and supplies are appropriately stored and secured. Receives, checks, rotates, and places in stock all items received from pharmacy procurement section and identifies and reconciles any discrepancies. Utilizes automation dispensing equipment. Records expiration dates. Perform monthly inspections. Compounds and/or reconstitutes oral or external medications. Answers questions from pharmacy and non-pharmacy personnel regarding drug distribution. Assists in training and orientation of new staff technicians, interns, and students. Maintains work areas in a clean and orderly condition. Demonstrates the ability to work under a variety of circumstances to maximize group productivity and quality. Participate in performance improvement initiatives for pharmacy. Assists in quality improvement activities by participating in assessment and action teams that will improve service. Completes all National, VISN, local, and Pharmacy mandatory trainings. Complies with all VHA, Medical Center, and Pharmacy regulations, directives, policies, and procedures. May be assigned to work in other areas of pharmacy service as deemed necessary. Window Pick-Up Verifies the patient's identification, correct prescriptions, and receipt of all prescriptions. Mail Packaging Utilizes and comprehends the mail shipping programs. Calls patients to arrange delivery of refrigerated prescriptions and verifies patients address. Packages prescriptions appropriately. Pharmacy Phone System Maintains appropriate phone etiquette and professionalism. Controlled Substances These functions will be supported in the absence of the controlled substance technician. Accurately interpret, fills, and readies prescriptions. Appropriately prepares controlled substances items for automated secured cabinets throughout medical center. Documents all controlled substance related transactions. Assures that inventory counts are correct at the time of restocking. Ensures that proper handoff. Reports unresolvable discrepancies. Unit Dose Medication Management Prepares unit dose medications. Inspects packaged items for accuracy and suitability. Trouble-shoots minor mechanical problems of all automated systems. Automatic Replenishment/Ward Stock Correctly inventories, assesses, and determines the need for floor stock and external medication. Follows established policies and procedures, schedules, inventory levels, and usage rate reports to determine appropriate stock levels for specific areas of use. Accurately fills prescription items for wards using Automatic Replenishment reports. Performs and documents an inspection of assigned hospital areas for medication storage. Removes all expired and deteriorated drugs from the automated dispensing stations, stocks shelves, and the unit dose automated dispensing systems. Assures that each area that is inspected meets established standards for appropriate drug storage conditions including drug security for inspection and accreditation. Work Schedule: Monday-Friday, 8am-4:30pm Compressed/Flexible: Available Recruitment Incentive (Sign-on Bonus): Not authorized Permanent Change of Station (Relocation Assistance): May be authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: AD-HOC Virtual: This is not a virtual position Functional Statement #: 000000 Permanent Change of Station (PCS): Not authorized

Qualifications: NOTE: THE 2-PAGE RESUME REQUIREMENT DOES NOT APPLY TO THIS OCCUPATIONAL SERIES. FOR MORE INFORMATION, REFER TO REQUIRED DOCUMENTS BELOW. To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Pharmacy Technician candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Education or Experience: None required. For all grade levels and positions that accept both education and experience to qualify, equivalent combinations of qualifying education and experience that total at least 100% are qualifying. The combined percentage is determined by adding total qualifying experience as a percentage of the experience required for the grade level to the education as a percentage of the education required for the grade level. Foreign Education: To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Pharmacy Technician, GS-03 Education and Experience: One year of post-secondary education. OR Six months of general experience. OR Student Technician. A student enrolled in an approved nationally accredited pharmacy technician program for an occupation identified in 38 U.S.C. 7405(a)(1)(A) or (B) may be appointed on a temporary full-time, part-time or intermittent basis under the provisions of 38 U.S.C. 7405(a)(1)(D) for a period not to exceed two years or the duration of the individual's program. Assignment: Employees at the entry-level are developmental trainees. The pharmacy technician trainee is performing routine pharmacy duties under direct supervision of higher graded technicians to learn the basic functions of pharmacy operations. Pharmacy Technician, GS-04 Education and Experience: Completion of two years of post-secondary coursework related to pharmacy (e.g., 12 semester hours of science and mathematics courses). OR Completion of one of the following: Six months of experience, that demonstrated knowledge of medication or medical field practice. OR Successful completion of a military or nationally recognized pharmacy technician education/training program. American Society of Health System Pharmacists® (ASHP), American Pharmacist Association (APHA), Accreditation Council for Pharmacy Education (ACPE), PTCB or NHA are examples of acceptable professional organizations recognizing such training programs. NOTE: Training courses recognized by PTCB and NHA are not actual certifications. OR One year of experience equivalent to next lower grade level. In addition to the education or experience above, the candidate must demonstrate the following KSAs: Ability to follow policies and procedures. Ability to maintain appropriate files. Ability to communicate with patients and other health professionals. Ability to follow both written and verbal instructions. Ability to operate office software/equipment to include, computers, software applications and printers. Assignments: Employees at this grade level serve in a pharmacy technician developmental position. Pharmacy technicians at this level perform duties such as dispensing prescriptions at the pharmacy window and prepacking medications. Pharmacy Technician, GS-05 Education and Experience: Successful completion of four years post-secondary education with courses related to pharmacy (e.g., 48 semester hours of science, mathematics, pharmacy) or a bachelor's degree. OR An associate's degree in pharmacy technician or technology (48 semester hours of concentrated pharmacy technician training). OR One year of experience equivalent to the next lower grade level. In addition to the education or experience above, the candidate must demonstrate the following KSAs: Knowledge of basic pharmacy operations. Knowledge of pharmaceuticals to perform duties in pharmacy functional areas. Knowledge of pharmaceutical nomenclature (including generic, chemical and proprietary names of drug). Ability to fill prescriptions. Ability to use pharmacy information systems or basic pharmacy dispensing equipment with oversight. Assignments: Pharmacy technicians at this developmental level perform all duties expected of employees at lower grade levels; however, they are expected to exercise greater judgement, require less supervision and operate in accordance with all established policies and procedures. Pharmacy technicians at this grade level will fill orders and dispense/ deliver medications using automated systems. These technicians require oversight of assigned duties by full performance level technicians and or pharmacists. Pharmacy Technician, GS-06 Education or Experience: One year of experience equivalent to the next lower level. In addition, the candidate must demonstrate the following KSAs: Knowledge of Federal and state laws related to pharmacy practice. Knowledge of preparation, storage and distribution of medication products including those requiring special handling and documentation. Ability to use pharmacy information systems or operate pharmacy dispensing equipment. Knowledge of basic inventory procedures. Ability to communicate with patients and staff and direct questions to appropriate personnel. Assignments: Pharmacy technicians at the full performance level may fill orders, dispense/deliver medications using automated systems or provide technical customer service to Veterans related to prescription needs. Duties will include delivery of medications to floors/patients, filling medications for the pharmacist to review, checking for expired medications, answering phones with appropriate disposition, preparing sterile products (when applicable) and assisting with basic inventory management such as putting up stock and identifying when medications need to be ordered. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-6. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-3 to GS-6. Physical Requirements: This work requires moderate lifting and carrying (15-44lbs), light lifting and carrying (under 15lbs), reaching above shoulder, use of fingers, both hands required, standing, ability for rapid mental and muscular coordination simultaneously, and near vision correctable at 13" to 16" to Jaeger 1 to 4. Environmental factors are working in dry atmospheric conditions, constant noise, working closely with others, and working alone.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/25/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12834823. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2025-11-25