About us
Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.
Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.
About Tamara's Builders Program - Graduate Track
Our 12 month program elevates exceptional graduates into future leaders. It is a comprehensive and hands-on experience designed to accelerate your growth.
You will work with an executive mentor to help tackle company-wide initiatives with key stakeholders and gain professional development while handling live business challenges and making a mark from day one. Successful completion of this program will lead to internal opportunities based on performance.
If you have a brilliant academic track record, are a proactive problem-solver, and are ready to push boundaries, while executing with precision; this is the program for you!
About the role
The people operations associate will be responsible for performing people-related duties in the areas of onboarding, offboarding, policy implementation, and employment-law compliance.
This role reports directly to the People Operations Manager and will be based in our Riyadh HQ.
Your Responsibilities
- Manage end-to-end employee onboarding and offboarding processes.
- Handle government platforms (Qiwa, Muqeem, Mudad, GOSI, etc.) and ensure compliance.
- Ensure compliant processes in organizational changes, following country policies and documentation.
- Manage visa processes and coordinate with VFS agencies.
- Report on visa quota and compliance with MOL regulations.
- Provide a first-class relocation experience for employees moving to KSA.
- Take full accountability of Iqama operations for employees and dependents (renewals, transfer of sponsorship, additions, exit re-entry visas, etc.).
- Ensure Saudization compliance and reporting.
- Maintain accurate employee records and prepare HR reports.
- Manage HRIS updates for all organizational changes in a timely and accurate manner.
Prepare headcount reporting and maintain workforce data
- Manage the ticketing system, ensuring SLA and quality targets are met.
- Support KSA employees with employee service requests (HR letters, bank certificates, etc.).
- Process HRIS change requests (e.g., bank account changes, dependent additions).
Your expertise
Experience
- Up to 2 years of experience in a similar role.
- Skilled in data analysis and comfortable making impactful decisions in a fast-paced environment.
Skills
- Strong knowledge of government platforms and labor regulations
- Excellent communication and interpersonal skills to engage with candidates and internal stakeholders.
- Strong attention to detail and ability to multitask.
- Excellent problem-solving and analytical abilities.
- Sound business judgment with clear and effective communication.
- Ability to work independently with minimal supervision after training.
Attributes
- Self-motivated, goal-oriented, and eager to grow within the BNPL sector.
- Adaptable and resilient, thriving in a high-growth, fast-paced industry.
- A collaborative team player with initiative and a positive attitude.
All qualified individuals are encouraged to apply.