People and Culture Generalist

THE ROLE 

Hybrid – Etobicoke, ON | Minimum 2 days in-office |

This role is ideal for someone who enjoys building, problem-solving, and taking ownership of People processes. As a People and Culture Generalist, you will play a critical role in optimizing HR programs, systems, and workflows to enhance efficiency and improve the employee experience. This is a high-impact, hands-on role where you will have the opportunity to drive HR projects from start to finish, implement best practices, and contribute to a thriving company culture. If you are an independent thinker who thrives in a fast-moving environment, this role is for you.

WHAT YOU’LL BE DOING

• Own and streamline People Operations - Lead and refine HR processes and systems, continuously improving efficiency and automation, with support and guidance when needed.
• Work with the Senior People and Culture Generalist to deliver seamless, engaging onboarding experiences, optimizing training schedules for new hires while bringing fresh ideas to improve the process.
• Optimize HR systems and data – Manage and enhance our HRIS (HiBob), ensuring accurate data and actionable insights for leadership.
• Champion performance management – Drive performance cycles, create intuitive workflows, and support managers in fostering a high-performance culture.
• Ensure HR compliance and best practices – Maintain compliance with employment regulations while keeping policies aligned with modern HR trends.
• Manage employee relations and engagement – Act as a trusted resource for employees, addressing concerns proactively and fostering a culture of feedback.
• Drive learning and development – Identify training opportunities and spearhead initiatives to elevate employee skills and knowledge.
• Support culture and engagement initiatives – Partner with leadership to create impactful team-building events and programs.

WHAT WE'RE LOOKING FOR

• Self-driven and resourceful – You don’t wait for direction; you anticipate needs and take action.
• HR Expertise – 3 - 5 years of hands-on HR experience in a fast-growth startup or scale-up environment.
• Process-driven with a bias for action – You thrive on efficiency and are constantly looking for ways to automate and optimize.
• Confident problem-solver – You tackle challenges head-on and bring solutions, not just problems.
• Tech-savvy and data-driven – You’re comfortable working with HRIS systems (HiBob is a plus) and leveraging data to inform decisions.
• Excellent communicator – You build relationships easily and can effectively communicate with employees at all levels.
• Adaptable and agile – You embrace change, pivot quickly, and remain steady in an evolving environment.

BONUS POINTS IF YOU HAVE

• Experience managing HR across multiple locations (Canada, Australia, New Zealand, Hong Kong)
• Global and/or Canadian Payroll experience 
• Background in HR policy development and compliance
• Passion for the crypto, fintech, or tech startup space

WHY JOIN LOCALCOIN?

• Impact and Ownership – Play a key role in shaping People Operations at one of Canada’s fastest-growing fintech companies.
• Growth and Autonomy – We trust you to own your work, make decisions, and drive meaningful change.
• Collaborative Culture – Work with a team of passionate, ambitious professionals who support and challenge each other.

If you’re looking for a high-impact HR role where you can build, innovate, and take initiative, we want to hear from you.

ABOUT US

Localcoin, founded in 2017 with headquarters in Toronto, is on a mission to simplify the process and experience of buying or selling digital currencies globally. We envision bringing digital currency to the mainstream financial market through partnerships with leading corporate and franchised retail spaces. With terminals across Canada and the APAC region, including Australia, Hong Kong, and New Zealand, Localcoin is now the largest Bitcoin ATM provider in Canada.

At its core, Localcoin believes that everyone should be able to own cryptocurrency and have a deep understanding of blockchain technology. As a member of our growing team, you'll join a talented, dynamic group of people who will encourage you to learn, grow, and thrive in your career every step of the way.

Our team is a powerhouse of innovative, ambitious professionals who thrive on ownership, agility, and execution. If you’re ready to step up, take initiative, and make an impact, this is your chance to join a dynamic environment where your contributions matter.

JOIN OUR INCLUSIVE TEAM!

We are committed to fostering an inclusive, accessible, and equitable workplace where all employees and applicants feel valued and respected. We do not discriminate based on race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability, as protected by applicable laws.

If you require accommodations during the hiring process, please let us know. We encourage applications from Indigenous Peoples, racialized individuals, persons with disabilities, LGBTQ2S+ individuals, and others from historically underrepresented groups.

Applicants must be legally eligible to work in Canada. At this time, we are unable to provide visa sponsorship.