The Payroll Supervisor is responsible for supervising the Payroll operations staff in the local branch and will be included in hiring, reviewing and training as well as reviewing department procedures and workload management.
What will you be doing?
Assists with interviews and selecting candidates to be hired in the department
Ensures accurate and timely processing of client payrolls and manages payroll specialists client base
Trains and supervises employees, including day-to-day supervision, assigning workloads, arranging work schedules to ensure adequate coverage is maintained in the office, monitor and submit attendance entries for Heartland Payroll, monitoring staff performance levels and conducting performance evaluations in conjunction with the Director of Operations / Payroll Manager
Resolves complex client service issues and concerns as escalated from staff members
Training and development of the payroll staff in all areas of payroll and customer service
Suggests methods to improve processes and increase efficiency Provides support to all Heartland Payroll Solution departments regarding payroll issues
Other tasks as assigned or requested
What are the requirements?
Excellent interpersonal and team building skills required
Ability to work under time constraints and meet schedules
Ability to multi task – interacting with outside agencies, clients and staff members simultaneously
Ability to plan, organize, prioritize and make decisions affecting staff as well as clients
Strong organizational and communication skills
Proficient in Windows PC environment with accurate data entry/keyboarding skills
Working knowledge of payroll, wage and tax laws and regulations required
Bachelor’s Degree preferred Payroll industry experience preferred with working knowledge of payroll, wage and tax laws and regulations required Supervisory experience in a customer service/call center arena helpful -Or- an equivalent combination of education and/or experience
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.