Part Sourcing Specialist

What You’ll Get

• Pay starting at $16.30/hour
• Weekly payday every Friday
• Total job benefits valued at more than $10k, including:
  • 401(k) plan with company matching
  • Medical coverage plans tailored to your needs
  • Paid time off (PTO), company holidays, and paid volunteer days
• Up to $5,250 in tuition reimbursement per year
• Paid training and access to all the tools and resources you need to be successful
• Explore our health, wealth, and life offerings at www.safelitebenefits.com

What You’ll Do

• Source out-of-stock parts internally and externally, optimizing cost-effectiveness and delivery time
• Track inbound part shipments using multiple systems, providing regular updates to customers and partners
• Confirm receipt of sourced items through invoice audits, effective communication with partners and customers, and resolution of purchase order discrepancies through VIN and insurance verification
• Ensure sourced parts meet quality standards through systematic checks and visual management tools
• Engage with customers and internal partners to resolve issues with empathy and professionalism, using de-escalation techniques to manage challenging interactions
• Build and maintain strong relationships with customers and vendors to ensure a positive experience and timely resolution of concerns
• Demonstrate flexibility by undertaking additional duties assigned by leadership as needed

What You’ll Need

• Must be 18 years of age or older
• Abilit to work a Saturday rotation, consisting of at least two Saturdays every month
• Customer service experience preferred, especially in high-volume or fast-paced environments
• Experience in warehousing, part sourcing, distribution, or supply chain is a plus
• Proficiency in Microsoft programs including Access, Excel, Word, Outlook, and PowerPoint
• Demonstrates a growth mindset, collaborative work style, and a passion for continuous learning
• Shows resilience, adaptability, and a commitment to providing outstanding service in challenging situations
• Ability to de-escalate tense situations and maintain professionalism under pressure
• Thrives in working under pressure against priority deadlines with a high attention to detail

Apply today and start your fulfilling journey!

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