Be Part of Our Next Chapter
For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!
We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.
This role is one of embedment, engagement and management, supporting the business in cultivating and maintaining a people and performance centric culture at Coates. Through the collaborative design and deployment of impactful learning and development programs, tools and resources and close engagement with the business to guide and coach the embedment of leadership practices and processes that drive performance, the role aims to help elevate leadership capability and behavioral consistency, in order to positively impact organizational performance, employee engagement, career progression, diversity and culture. The ODBP will also operate as an agile SME to both the P&C team and the business, engaging directly with business clients and in collaboration with PCBPs, as needed, to embed, coach, educate and advise around core capability and org design principles.