Order fulfillment specialist

The Order Fulfillment Team Coordinator is responsible for ensuring purchase orders are processed and delivered on time, managing inventory levels, coordinating with vendors and logistics partners, and ensuring internal-customer satisfaction. Additional responsibilities include responding to requests from internal customers to expedite orders, negotiating with vendors on delivery, lot size, and lead time as well as liaising with the Quality Control Department and the on-site distribution center. The OFT Coordinator will work with staff across departments (domestic & global) to ensure the needs of the business are met by making strategic purchase decisions based on demand.

What you will be doing:

E2E Order Fulfillment:

· Receives and processes purchase requisitions in accordance with planning requirements

· Processes and maintains purchase orders that reflect the expected pricing and deliveries

· Resolves discrepant issues with vendors or internal customers in an efficient and timely manner

· Manages sales order deliveries by urgency and makes sure the deliveries are created on time for the warehouse to ship

· Manages backorders and ensures these are shipped as soon as inventory is available

· Keeps Spare Parts Coordinators and Customer Support Coordinators well informed about any changes to customer orders

· Handle expedite requests in a timely manner

· Is main contact point for the vendors in relation to Spare Parts orders

· Manages purchase order confirmations and ensures 99.5% confirmation rate

· Executes to exception messages, runs open purchase order report and shares with vendors

· Plans and executes intercompany transfer orders and decides on best possible transport mode

· Work with Spare Parts Coordinators on return shipments and take appropriate follow up action

· Tracks inbound shipments and follows up on inbound delivery issues with vendors

Administrative Functions:

· Is main contact point for regional Spare Parts offices into global supply chain

· Monitors open sales order reports and manages open sales order book

· Meet with vendors for evaluation or problem resolution

· Provides forecasting to vendors when applicable

· Resolves invoicing issues

· Conducts Supplier Business Reviews to discuss performance metrics including on-time delivery and lead time

· Manages all master data fields assigned to OFT

· Participates in daily stand up meetings with team and other key internal Stakeholders and follows up with further details if requested

· Facilitates effective and proactive communication with different departments within JBT Marel

· Identifies vendor performance issues and collaborates with Strategic Purchasing to create and execute an action plan to ensure improvements are made

What we are looking for:

· SAP experience or related platforms with regards to planning via ERP methodology and or experiences in the sales order book for Spare Parts

· Requires a thorough understanding of MRP

· Aptitude for working in a multi-cultural environment with people of different levels in the organization, inter-nally at JBT Marel customers and suppliers, in a courteous and tactful manner, and with flexibility, to resolve problems

· Proficient with Microsoft Office Suite

Personal Characteristics Required for the Position:

· Customer-focused

· Internal Stakeholder relationship management

· Walks the extra mile to satisfy customer needs

· Can work unattended with minimal supervision

· Detail oriented

· Ability to work as a contributing team member

· Excellent verbal and written communication skills

· Strong problem solving skills

· Proactive mindset

· Negotiation skills

Education, Knowledge, and Experience

· Bachelor’s Degree in relevant area OR relevant years of experience

· At least 1 year of experience in a role as operational buyer, planner or in an MRP environment

· Proficient in SAP, Power BI, Inventory Management

· Experience interpreting data and making business recommendations

· Experience in basic vendor negotiations

· Proficiency in operating computer software programs including Microsoft Office

· Strong English skills, both written and verbal

· Experience with and comfort working in a multi-cultural, multi-discipline organization is an advantage

Commitment to Global Safety

As a JBT Marel employee you are expected to respect internal rules and actively contribute to the delivery of the corporate Safety policy and guidance to ensure Marel is a safe place to work.

JBT Marel Vision and Values

In partnership with our customers we are transforming the way food is processed. Our vision is of a world where quality food is produced sustainably and affordably. JBT Marel’s core values are: Unity, Innovation and Excellence

 Interested?  

Please apply via the Apply Button on our website and upload your resume. For more information contact: 

To find out more about Marel, click on https://marel.com/en/about-marel 

Marel is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply. Applicants must be legally authorized to work in the United States on a full-time basis. Marel will only sponsor applicants for the following visas: H-1B transfer, L-1A, L-1B 

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