Operations Senior Lead, AVP

Job Title: Operations Senior Lead, AVP

Location: Bangalore, India

Role Description

The Operations Senior Lead is vital to supporting reference data provisioning for regulatory reporting.

• This role involves executing daily data aggregation for 'party' records, providing comprehensive data quality controls, and ensuring meticulous process documentation.
• It provide support to regulatory reporting team, act as a primary stakeholder contact for issue resolution, and continuously drive process improvements for data accuracy and efficiency.
• These services are crucial for the organization to achieve its intended data outputs and maintain robust operational integrity.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Execute daily data aggregation processes for diverse 'party' data, ensuring timely and accurate delivery of unified datasets to reporting teams, adhering strictly to defined SLAs.
• Rigorously implement and execute comprehensive data quality checks, validation rules, and control procedures on all incoming and aggregated party data to identify errors.
• Develop and maintain robust control reports and dashboards to proactively monitor data quality metrics, ensuring continuous oversight of data integrity.
• Investigate and diagnose root causes of data discrepancies, quality issues, or aggregation failures within party records, tracking issues and their impact diligently.
• Collaborate closely with source system owners and IT to drive resolution of identified data defects at their origin, ensuring systemic and preventative fixes are implemented.
• Maintain and update detailed operational runbooks, process documentation, and data lineage, ensuring strict compliance with banking policies and regulatory standards like AML/KYC.
• Act as a primary point of contact, providing clarification, issue updates, and communicating data quality status, risks, and remediation progress to stakeholders.
• Proactively identify and recommend improvements to existing data aggregation processes, tools, and controls to enhance efficiency, accuracy, and scalability for the team.

Your skills and experience

Domain Skills

• Over 10 years in Financial Services, with 5+ years specializing in Reference Data management, demonstrating strong execution capability.
• Proven leadership of teams (4+ years), skilled in performance management, annual feedback, and fostering team development and motivation.
• Deep understanding of diverse banking product data (deposits, loans, cards) and their intricate relationships with customer and account party records.
• Expertise in critical banking reference data including currency codes, LEIs, and branch codes, vital for accurate data aggregation and reporting.
• Strong awareness of financial services data privacy regulations (e.g., GDPR, CCPA) and their implications for sensitive party data handling and compliance.
• Basic understanding of key financial reporting requirements (Basel III, IFRS, CCAR) and how aggregated party data feeds into these crucial submissions.
• Ability to identify and assess data-related risks (quality, security, regulatory non-compliance) impacting financial reporting and critical submissions.
• Familiarity with internal audit requirements, data governance frameworks, and operational risk controls essential for a regulated banking environment.
• Proficient in creating impactful MI Reporting using advanced Excel functions and developing data visualizations with tools like Tableau or Python.
• Exceptional analytical and problem-solving skills, capable of breaking down complex situations into easy-to-understand components for effective resolution.
• Proven ability to foster trust, encourage open communication, and collaborate effectively with diverse global and matrixed virtual teams.
• Proven track record in data management roles within financial services, demonstrating execution capability and defining data solution outcomes.
• Highly motivated and proactive, demonstrating strong communication, influencing, and presentation skills to engage stakeholders and drive outcomes.

Communication skills

• Strong stakeholder management skills across various seniority levels
• Good verbal and written communication skills at all levels - onshore & remote
• Ability to visualise complex topics to converse with stakeholders.

Technical skills

• Expert at data identification, validation, correction and reconciliation.
• Advanced knowledge of MS Excel and MS PowerPoint is a must

Soft Skills

• Ability to work independently and take ownership
• Flexibility to handle multiple parallel projects / engagements
• Ability and interest to adopt to new requirements and new data domains (e.g. switching from a Party reference to a Credit Risk requirement)

Educational Qualification

• Degree in any subject or business management

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.