Operations Manager, Middle Market Property

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.

Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

We are seeking a highly skilled Operations Manager to join our Middle Market Property team. The ideal candidate will be responsible for overseeing various operational functions, collaborating with the IT department, and working closely with the Executive Vice President to ensure efficient business operations.

Key Responsibilities:

• Manage and oversee day-to-day operations, including but not limited to project management, facilities management, and process optimization.
• Collaborate with the IT department to implement and optimize technological solutions to streamline operations.
• Work closely with the Executive Vice President to develop and implement strategic plans to enhance operational efficiency and effectiveness.
• Oversee facilities management, including maintenance, safety, and security protocols. - Lead and mentor a team of operations staff, providing guidance and support to ensure departmental objectives are met.
• Monitor key performance indicators (KPIs) and implement corrective actions as needed to achieve operational goals.
• Develop and maintain strong relationships with internal stakeholders and external partners/vendors.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field. Master's degree preferred.
• Proven experience in operations management, with a focus on project management and facilities management.
• Strong understanding of technology and its application in business operations.
• Excellent leadership and communication skills, with the ability to effectively collaborate with cross-functional teams.
• Exceptional organizational and problem-solving abilities.
• Prior experience in the Insurance Industry is a plus.

For individuals assigned and/or hired to work in New York, Starr Insurance Companies is required by law to include a reasonable estimate of the compensation range for this role. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training: licensure and certifications: and other business and organizational needs. A reasonable estimate of the current range is $115,000-$145,000

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.