Provides clinical surgical support by managing all relevant equipment.
· Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
· Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
· Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
· Maintains knowledge base of equipment and disposable products through Stryker education training
programs.
· Provide physicians and OR personnel with information on new and current products.
· Must be able to accurately and honestly record and report data metrics related to all specific job
functions on a monthly basis.
· Responsible for maintaining up-to-date account information to ensure continuous high levels of
service at the account; including all vendor credentialing required by the account.
· Accurately records and reports all surgical procedure information.
· Adheres to all Stryker and medical facility policies, standards and procedures.
· Analyze and resolve both routine and non-routine product issues expediently using independent
judgment.
· Maintain professional appearance, work ethic, and attitude required by Stryker and the medical
facility.
· Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
· Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage
at other account in and outside your region; other shifts might include on-call, overnight, and
weekends; other accounts might require overnight travel.
o Note: Assigned shifts may change without notice based on account/business needs, this may
include a rotating shift (which is a shift that has rotating/changing days of the week AND start
and end time)
Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.