Action Property Management, the leader in community management, is seeking a full-time Manager Assistant to join our team at One Rincon Hill, a luxury high-rise community in San Francisco.
Job Description
The Manager Assistant plays a key role in supporting the General Manager with the day-to-day operations of the association and serves as a primary point of contact for residents, guests, and vendors. This is a highly visible, people-centered role that calls for someone who enjoys building relationships, takes pride in providing thoughtful and attentive service, and brings a calm, professional presence to every interaction. The right person will create a welcoming atmosphere for residents while helping ensure the community runs smoothly and efficiently. Being a strong team player is essential, as this role supports not only management but the entire onsite team. Flexibility and a willingness to assist with a variety of tasks help keep the community thriving. This position also plays an important role in coordinating and supporting community events, helping to bring residents together and foster a vibrant, connected neighborhood.
Schedule:
Monday through Friday, 9:00 a.m. to 5:00 p.m.
Second Monday of each month: Board Meetings from 6:30 p.m. to 7:30 p.m.
Occasional evening events, usually between 6:00 p.m. and 8:00 p.m.
Compensation:
$32.00 - $33.00
Key Responsibilities
-Provide outstanding resident service by addressing inquiries, coordinating move-ins, move-outs, and deliveries, and ensuring timely follow-up on all requests.
-Coordinate and assist with resident social events (approximately 25% of the role), including logistics, vendor coordination, proposals, and on-site event support — typically one event per month.
-Provide administrative support, including correspondence, scheduling, meeting preparation, and drafting/distributing agendas, notices, reports, and meeting minutes.
-Maintain vendor and association records, contracts, insurance documents, calendars, and community websites.
-Support Architectural Review Committee meetings and inspections.
-Assist management with supervising, scheduling, and training front desk staff; provide coverage when needed and support with package room operations.
-Submit, track, and close work orders; conduct periodic common area inspections to ensure quality and upkeep.
-Process accounts receivable, verify invoices, and prepare monthly delinquency and financial reports.
-Upload invoices, take and distribute meeting minutes, and attend monthly board meetings.
-Serve as Manager on Duty in the General Manager’s absence and perform other duties as assigned.
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Why You'll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.