Office Support Representative - Full Time

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (https://natl.com/)

National Interstate is looking for a Administrative Operations Representative to join their team. This individual will work out of the Richfield, Ohio office.

Essential Job Functions and Responsibilities

• Performs a variety of routine administrative operational tasks including one or more of the following:
  • Participates in scanning documents and fulfilling print orders and document assembly requests.
  • Prepares and distributes incoming mail and processes outgoing mail.
  • Coordinates the procurement and organization of supplies.
  • Assists with scheduling and coordinating meetings and events. May coordinate with catering services and set up and disassemble food service stations.
  • Welcomes and directs visitors to the office building. Answers, routes, and screens incoming calls.
  • Inputs or loads data into a system. Learns to audit records for quality, accuracy and maintainability.
  • May assist with or coordinate special projects, assisting with the planning and execution.
  • May coordinate technology needs for supported groups including new hire set-up, hardware requests, and user access requests.
• Performs other duties as assigned.

Job Requirements

Education: High School Diploma or equivalent.

Scope of Job/Qualifications: Possesses organizational abilities to manage multiple tasks efficiently. High attention to detail related to communications, scheduling, and recordkeeping. Demonstrates working knowledge of business systems and applications and utilizes relevant equipment to perform job functions effectively. Develops working knowledge of department operations, policies, and procedures. Excellent interpersonal and communication skills.  Demonstrates interpersonal and communication skills.  Proven ability to handle confidential information with discretion.

Company:

NIIC National Interstate Insurance Company

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.