Office Administrator

Our Appleton, WI office is looking for an Office Administrator to serve as a client concierge professional. This role serves as the point of contact for all items related to office administration in an advisory office. This role supports day-to-day office administrative tasks in addition to reception duties. The Office Administrator is the first point of contact for clients, vendors, and visitors. This role is essential in creating a welcoming and professional environment while supporting the daily operations of the financial advisory office.

This is an on-site position (Monday-Friday; regular business hours; 40 hours per week). In the spirit of pay transparency, we are excited to share the pay range for this position is $20.00/hr to $22.00/hr exclusive of bonuses and benefits. We encourage you to apply and provide us with your compensation expectations when you do. We’re big on open conversations, so, let’s have one.

Primary Job Functions

Office Administration

• Greet clients and visitors warmly and professionally, ensuring a positive first impression

• Answer and direct incoming phone calls promptly and courteously

• Manage the office calendar, including client appointments and internal meetings

• Support advisors and staff with administrative tasks such as data entry, filing, and scanning

• Manage incoming and outgoing USPS, FedEx, and UPS mail deliveries

• Maintain and order office supplies

• Prepare and maintain beverage stations and obtain beverages for clients

• Record and process all incoming checks

• Maintain multifunction printers; coordinate repairs when necessary

• General office maintenance including but not limited to filing, shredding, and scanning paperwork

Service Coordination

• Point of contact with building management for facility repairs and building access

• Coordinate with outside vendors

Project Assistance

• Under the direction of your manager, assist with various office projects as requested

• Provide support for marketing events by coordinating event space, catering, and set up

• Help facilitate corporate program rollouts, including but not limited to technology, operations & compliance, marketing, finance and Human Resources

• Support Advisor Services in coordination and execution of corporate and regional office activities and initiatives

• Assist with new hire computer setup, as needed

Education/Qualifications

• HS Diploma/2-year degree (or equivalent experience)

• Previous receptionist/office experience preferred

• Friendly, outgoing, and positive attitude

• Professional appearance, voice, and interaction with clients

• Ability to prioritize workflow and projects; work in a deadline environment and be flexible      

• Well-developed written and verbal communication skills with the ability to successfully interact with people at all levels of the organization

• Detail oriented, highly organized, and adaptable

• Proficient with Microsoft Office Suite or related software

• Knowledge of business office procedures

• Organized and able to prioritize work

• Familiarity with Salesforce and Workday is a plus

WEG hires employees and makes decisions about their salary qualifications based on factors such as: the role to be performed; educational and professional experience, qualifications, skills and credentials; tenure, cost-of-living and demand for the role in the applicable market. To comply with state pay transparency laws, we must disclose the entire salary grade. The entire salary grade for those who are classified at the individual contributor level is $42,500.00 to $63,750.00.  However, the pay rate range bolded above ($20.00/hr to $22.00/hr) is what we expect to pay as a starting range for this position.

IND123

#LI-ONSITE

#LI-AP1