SLC

NOC Analyst

Glasgow Clyde Place Full time

Salary:

33,969.97 per annum + 28% shift allowance (total renumeration £43,481.56 per annum based on 42.1 hour per week)

Pension:

A Civil Service Pension with an employer contribution of 28.97%. Please refer to the Civil Service Pensions website for more information.

Type:

Full time

**Please note: The advert will close at 11:59PM the night before the listed closing date.**

SLC offer a blended working model which will typically be 2 days in the office and 3 days from home. 

Is it time you unlocked your potential?


Student Loans Company is a non-profit making Government-owned organisation to provide loans and grants to students in universities and colleges in the UK.  Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.

Our Values 

Culture is at the heart of everything we do at SLC and we are guided by our five values which help make SLC a great place to work: 

  • Honesty: We act with integrity and transparency, sharing information openly and addressing challenges with courage.

  • Empowerment: We enable people to take initiative, make impactful decisions, and continuously learn and grow.

  • Accountability: We deliver on commitments, own our successes and mistakes, and strive for quality outcomes.

  • Respect: We value diverse perspectives, actively listen, and create an inclusive environment where everyone belongs.

  • Trust: We collaborate across teams, build dependable relationships, and work as one to deliver for our customers.

These values are more than words—they guide our decisions, shape our collaborations, and strengthen our impact on the students we serve.

About the role

SLC now have an exciting opportunity for an Associate Infrastructure Engineer (NOC Analyst) to join our NOC team within the Technology Group in SLC here at Glasgow's Clyde Place office. In this role, you will work as part of the team responsible for the monitoring of SLC’s key services and applications including Network, Unix and Database infrastructures on a mixture of night and day shifts covering a 24 x 7 period. You will be highlighting and escalating issues to designated ICT contacts as appropriate along with the running, analysing and troubleshooting of core overnight batches.

This is a unique chance to be at the heart of mission-critical operations, where your expertise will directly impact the performance and resilience of services used by millions.

What you bring:

  • Good working knowledge of standard desktop applications (MS Office suite, Lotus Notes)
  • Must demonstrate initiative and ability to work with minimal supervision
  • Ability to maintain focus during quiet periods and keep a constant approach to tasks
  • Ability to complete all duties, including repetitive tasks, accurately and timely
  • High standard of verbal and written communication with flexibility in working approach
  • Experience of structured analysis
  • Understanding of Unix and working knowledge of ServiceNOW are nice to have

You can expect more from a career with SLC. We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:

  • 28 days annual leave plus 8 public holidays

  • Option to buy/sell annual leave

  • Flexi-time and enhanced flexible working options available

  • Option to join the Civil Service pension scheme

  • Life insurance cover for 4 x annual salary

  • Enhanced company sick pay and family leave including maternity, paternity and adoption

  • Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme

  • To find out what’s it’s like to work at Student Loans Company click here SLC Careers

The Legal Bits


We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some background checks we need to complete before you can start with us. This will include employment history, criminal record check, credit reference check and fraud check.

SLC are committed to ensuring our recruitment processes are inclusive for all candidates and will make reasonable adjustments for those who consider themselves to have a disability or long-term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments but if you would like to discuss this in more detail, please email ask_recruitment@slc.co.uk.