Motor Vehicle Operator

Motor Vehicle Operator

Department: Department of Veterans Affairs

Location(s): Memphis, Tennessee

Salary Range: $21.91 - $25.55 Per Hour

Job Summary: This position will operate within the Veteran Transportation Service (VTS) program within the Memphis VA Health Care System. This position provides transportation to veterans and their spouses who live in rural areas of the Memphis VA Health Care System and surrounding satellite clinics catchment areas.

Major Duties:

• This job opportunity announcement (JOA) will be used to fill one (1) full-time and permanent Motor Vehicle Operator vacancy at the Memphis, TN Veteran Affairs Medical Center (VAMC), with Business Office Service. Duties may include but are not limited to: Drives one or more types of patient transport vehicles, including emergency vehicles, patient transport vans/buses and other types of transport vehicles. Drives a minimum of a four-hour period with the ability to stay mentally alert. Maintains records and documents actions, such as operator inspection checklist/forms and accident/incident reports. Works mostly outside and operate vehicles in all kinds of weather. Transports patients safely in a manner that minimizes disruption and to personnel and ensure maximum comfort during travel. Loads and unloads patients safely. Participates in Service Safety activities and attends schedule safety training as directed by supervisor. Drives in rural areas and during time of very congested Metropolitan traffic and/or construction zones. Follows all applicable and current laws, regulations, VA directives, policies etc. Drives predetermined and/or scheduled routes or special runs. Arrives at and departs from pick-up and discharge points at scheduled times. Picks up patients from private homes, nursing homes, hospitals, and doctor's offices and in some cases housing and employment areas in a timely and courteous manner. Operates the doors to allow passengers to enter and leave the vehicle. Uses two-way radio (or other device) to maintain communications with dispatcher/supervisor on assignments and locations, in accordance with FCC rules and regulations. Uses multiple variations of Mobile Data Computer (MDC) in and out of the vehicles for assigned trips and daily duties. Uses Mobile Data Computer(MDC) for GPS directional service, register Veterans boarding and unloading the vehicle, communicate via the MDC with the schedule/dispatchers needed. Deals with patients, families of patients, charge nurses, doctors and other medical staff in a professional and courteous manner. Follows assigned routes unless directed by dispatcher; proceeds only to designated areas or hospital; cooperates in a coordinated, constantly flowing efforts. Manges patient in an appropriate manner that have behavioral problems per the skills and instructions received in training for the Prevention and Management of Disruptive Behavior. Successfully completes Basic Life Support training and CPR Training annually. Work Schedule: Monday-Friday 8:00am - 4:30pm Position Description Title/PD#: Motor Vehicle Operator/PD50455A Relocation/Recruitment Incentives: Not Authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/19/2025. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Ability to Do the Work of the Position without More Than Normal Supervision Ability to Drive Safely (Motor Vehicles) Ability to Interpret Instructions, Specifications, etc. (Related to Mobile Equipment Operation) Operation of Motor Vehicles Reliability and Dependability Work Practices (Including Keeping Things Neat, Clean, and in Order) Driver's License: Applicants must possess a current, valid commercial driver license (CDL) with passenger endorsement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements/Working Conditions: Light physical effort in reaching, bending, turning, or moving hands, arms, feet, and legs to operate hand and foot controls. Moderate physical effort in the frequent handling of objects weighing up to 40 pounds. Considerable physical efforts may be required to change tires and make limited emergency repairs, such as installing an emergency fan belt or replacing an electrical fuse on open highways. Patient transport vehicle driver must be able to assist patients into and out of the vehicle, which involves physical exertion and frequent stooping, bending, and lifting of patients. Driver must also be able to load and assist wheelchair patients, often with no assistance.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12827419. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 11/19/2025. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit.

Application Deadline: 2025-11-19