Mortgage Operations Technical Project Manager | Sage Home Loans

We are seeking a deadline-focused, inquisitive Mortgage Operations Senior Technical Project Manager to coordinate and deliver technical projects across all mortgage operations functions—including processing, underwriting, closing, funding, and servicing. This role sits at the intersection of business and technology, ensuring our tools, systems, and workflows are designed and executed with precision, scalability, and client impact in mind. You’ll be a key point of contact for cross-functional teams who rely on you to bring clarity, flow, and accountability to complex initiatives. 

This is a highly visible role, offering exposure to senior leadership and the opportunity to shape the technology that powers our mortgage operations. Success in this role requires an ownership mindset, a client-first approach, and the urgency to deliver on time—without compromising compliance or integrity. 

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.  

What You'll Do  

• Partner with mortgage operations leaders (processing, underwriting, servicing, and more) to design and deliver technical solutions that improve efficiency, accuracy, and client experience. 

• Use Asana to organize, track, and report on technical projects, creating project flow, timelines, and dashboards that keep work moving with speed and transparency. 

• Build out end-to-end processes for technology implementation, including requirements gathering, testing, deployment, and adoption—always ensuring borrower and teammate impact is considered first. 

• Facilitate cross-functional meetings between technical and non-technical teams, driving alignment, managing dependencies, and tracking milestones with urgency and accountability. 

• Translate business needs into clear requirements, recommending creative process alternatives when needed and making sure outcomes reflect doing the right thing for clients and teammates. 

• Manage testing cycles for new technology releases and integrations, ensuring successful deployment with minimal disruption and maximum benefit. 

• Anticipate bottlenecks, escalate issues early, and negotiate trade-offs to protect deadlines while maintaining quality. 

• Prioritize incoming feature requests, balancing long-term strategic goals with urgent business needs to keep projects focused on impact. 

• Put systems in place to help teams self-organize—using dashboards, workflows, and reporting tools to create clarity and empower ownership. 

• Deliver continuous improvement by documenting lessons learned, questioning outdated processes, and leaving every project better than you found it. 

 

What We're Looking For  

• 5+ years of project management experience, preferably in mortgage operations. 

• Strong track record of managing multiple projects with competing timelines while delivering results quickly and accurately. 

• Hands-on experience with Asana (or similar PM tools like JIRA, Monday.com, Trello), using it to drive collaboration, accountability, and visibility. 

• Excellent communication skills (verbal, written, and presentation) with the ability to bridge the gap between technical and business stakeholders. 

• Highly organized and detail-oriented, with the ability to simplify complexity into clear project flows and deadlines. 

• Inquisitive, problem-solving mindset—able to ask the right questions, challenge assumptions, and propose better solutions. 

• Strong relationship builder with proven ability to influence across teams and levels. 

• Comfortable leading testing, launch, and adoption of new tech tools across multiple mortgage functions. 

• Passion for continuous improvement, ethical decision-making, and creating lasting positive impact for clients, teammates, and the business. 

 

Compensation  

• Compensation Range: $75-115k annually 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.  

• Health Insurance Coverage (medical, dental, and vision)  

• Life Insurance  

• Short and Long-Term Disability Insurance  

• Flexible Spending Accounts  

• Paid Time Off  

• Holiday Pay  

• 401(k) with match  

• Employee Assistance Program  

• Paid Parental Bonding Benefit Program 

• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service. 

   

Who We Are:  

Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience.  

Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Sage Home Loans, Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms.  

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.  

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.  

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.   

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.   

If you are based in California, we encourage you to read this important information for California residents linked here.  

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