Mortgage Loan Delivery Spec

Location:

4224 Ridge Lea Road - Amherst, New York 14226

ABOUT THE JOB (JOB BRIEF):
The Loan Delivery Specialist reports to the Post Closing Manager is responsible for the review, audit and timely delivery of all first mortgage loans to FNMA/FHLMC, GNMA, and Private Investors. This position will work closely with the secondary marketing trade desk on loan pooling and delivery instructions to the FNMA/FHLMC/GNMA and private Investors. In addition, the Loan Delivery specialist will work closely with underwriting, processing and closing to remedy documentation, processing and compliance issues prior to delivery and loan purchase.

ESSENTIAL JOB FUNCTIONS:
• Coordinate and oversee preparation and delivery/pooling of all loans allocated for delivery to FNMA/FHLMC/GNMA and for all Private Investors.
• Set priorities based upon trade/commitment delivery dates.
• Monitor status daily of loans delivered/shipped but not yet purchased.
• Coordinate the delivery of collateral to the appropriate Agency Custodian/Investor.
• Take appropriate actions to resolve shipping issues and clear investor suspense items to insure loans are purchased within specified timeframes as directed by the secondary marketing trade desk.
• Work closely with all mortgage operations to promptly resolve documentation, processing and compliance issues and clear suspensions in order to settle loans on time.
• Develop and maintain contact with Agencies and Investors to ensure all loan deliveries will settle and be purchased within the specified timeframes.
• Provide all loan pooling information to the trade desk to provide pooling/settlement information to the Broker/Dealer within specified timeframes.
• Understand and maintain up-to-date knowledge of various loan types and FN/FH/GN and private Investor delivery requirements.
• Thorough understanding of Federal and State regulations including but not limited to FHA/VA and Conventional guidelines, RESPA, TILA, HOEPA, MDIA, QM and ATR regulations.

REQUIRED QUALIFICATIONS:
• Bachelor’s degree or equivalent work experience.
• 2-3 years’ experience in residential mortgage lending, with Secondary Marketing/Shipping experience preferred.
• Previous experience in delivering loans to Private Investors, with experience pooling/delivering to FNMA/FHLMC/GNMA.
• In depth knowledge of FNMA, FHLMC, GNMA, FHA, VA, USDA and private investor products.
• Proven ability to set priorities, understands urgencies, and reacts quickly to deadline/delivery requirements.
• Strong customer service, communication, organization and analytical problem resolution skills, as well as detail oriented.
• Ability to effectively communicate with team members and external business contacts while conveying a positive, service oriented attitude.
• Working knowledge of PC (MS Windows and Office Products including Word, Excel, etc.)

COMPENSATION AND BENEFITS

This position is eligible to earn a base hourly rate in the range of $19.23 - $27.88 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 12/31/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.