Primary Duties & Responsibilities:
Secretarial and Office Support:
Prepares routine documents, such as correspondence, calendars and presentations.
Arranges and attends meetings, keeps minutes and distributes to appropriate staff.
Processes and tracks expense reimbursement for supported staff.
Maintains memberships, societies, licensures and curriculum vitae.
Maintains physician calendars and acts as key contact for appointment requests.
Downloads dictations from digital recording equipment for transcription.
Provides photocopy and fax services, sorts and distributes mail.
Patient Care Support:
Schedules patient appointments, answers patient inquiries, routes patient calls and maintains patient record.
Serves as a liaison between patients, physicians and staff.
Coordinates with physician(s) and fellows to maintain in-patient rounding and consultation lists.
Reschedules patient appointments from clinic that have been altered or closed.
Gathers medical records from referring physicians and hospitals for new patient visits.
Scans new patient records into office scanning device(s).
Processes/files documents, as needed.
Other Functions:
Maintains office supplies.
Assists students, residents and visitors with orientation and events.
Serves as back-up for other job functions within the team during peak times, vacation and illnesses.
Maintains required skills/competencies and participates in in-services, staff programs, continuing education and cross training programs according to established department standards.
Complies with HIPAA, OSHA, state and federal regulatory sources/standards.
Participates in quality improvement activities to ensure appropriate clinical outcomes.
Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions:
Normal office environment.
Physical Effort:
Typically sitting at desk or table.
Repetitive wrist, hand or finger movement.
Equipment:
Office equipment.
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
Work Experience:
Skills:
Driver's License:
Education:
No additional education unless stated elsewhere in the job posting.
Certifications/Professional Licenses:
Work Experience:
Skills:
Communication, Computer Literacy, Confidential Data Handling, Decision Making, Medical Offices, Medical Terminology, Microsoft Office, Office Equipment, Organizing, Patient Administration, Working IndependentlyFor frequently asked questions about the application process, please refer to our External Applicant FAQ.
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/