Medical Information Pharmacy Resident

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Lilly is a global healthcare leader that unites caring with discovery to make life better for people around the world. We were founded more than a century ago by Colonel Eli Lilly, who was committed to creating high quality medicines that meet people’s needs, and today we remain true to that mission in all our work. Lilly employees work to discover and bring life-changing medicines to people who need them, improve the understanding and management of disease, and contribute to our communities through philanthropy and volunteerism.

Lilly Canada was established in 1938, the result of a research collaboration with scientists at the University of Toronto which eventually produced the world’s first commercially available insulin. Our work focuses on diabetes, cancer, immunology, pain and neuro-degeneration.

At Lilly, our people are the source of all our abilities and successes. Their varied perspectives, experience, and training fuel the creativity and energy needed to pioneer pharmaceutical innovation and help the global medical community.

Job Description

The Medical Information team at Lilly Canada is an integral, strategic partner within the Medical Affairs organization.  Across multiple business functions, members of the Medical Information team act as key contacts that provide input and subject matter expertise in various therapeutic areas and drug products.  Medical Information interns will gain valuable experience in and understanding of the pharmaceutical industry and leave long-lasting impact in different cross functional projects, training initiatives and courses. 

This role combines scientific knowledge and communications expertise, across traditional and digital  channels (i.e., phone, e-mail, web, voicebotIVR

) to deliver medical communications that are meaningful and relevant to customers, enhance patient care and advance the quality and transparency of Lilly research. The Medical Information team also reviews promotional, educational, and other communications for scientific rigour and accuracy and provides strategic insights to help inform business activities in cross-functional teams.   

The specific nature of this program allows the intern to touch on therapeutic areas including diabetes, cancer, immunology, and neuroscience. The successful candidate will have excellent written and verbal communication skills, be passionate about customer experience and have the drive to continuously learn and bring new ideas to the table.

Objectives and Primary Responsibilities:

• Manage medical content development and build responses to unsolicited written and verbal requests from internal business partners and external customers (i.e., healthcare professionals, patients, and caregivers).

• Prepare material and provide support to the contact center and patient support programs.

• Build partnerships with Medical Advisors, MSLs and brand teams to support the implementation of strategic plans and initiatives for launch and pre-launch products. 

• Formulate and share strategic insights that impact business decisions by analyzing metrics and trends.

• Become a subject matter expert and prepare presentations to cross-functional teams on disease state, clinical trials, and product monographs. 

• Review promotional and educational material for medical and scientific accuracy.
• Build communication, problem solving and strategic thinking skills.

ADDITIONAL INFORMATION

• Number of vacancies: 1
• 12-month internship, starting: September 2026.
• Supervisor’s name: Joanna Rizos
• This role is determined to be a flexible worker, where on-site presence in the Toronto office (Exchange Tower, 130 King St. West in downtown Toronto) is expected to be 10 days per month minimum, as determined by your manager and business needs.
• Residences are eligible for paid vacation and sick days

To apply or for more information, please contact:

The Industrial Pharmacy Residency Program

144 College Street Leslie Dan Faculty of Pharmacy University of Toronto

Toronto, Ontario, Canada, M5S 3M2

Pharm.residency@utoronto.ca

Website: https://www.pharmacy.utoronto.ca/programs/residency-programs

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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