Marketing Operations Specialist

We are looking for a Marketing Operations Specialist who will play a key role in executing and optimizing marketing campaigns across regions, ensuring operational excellence and alignment with business goals. This role requires a mix of technical expertise, process thinking, and collaboration to deliver high-quality campaigns on time and at scale.

The ideal candidate will serve as a strategic partner to marketers, manage end-to-end campaign execution, and continuously identify opportunities to streamline processes and enhance performance across the marketing automation ecosystem.

This role can be based out remotely in the India region.

Main Responsibilities:

• Build and launch batch and multi-touch campaigns end-to-end using Marketing Automation Platforms. This includes audience segmentation, email creation, QA, and scheduling of campaigns in accordance with SLAs.
• Coordinate with the agency partners for day to day campaign operations activities.
• Act as the primary point of contact for regional marketers by providing strategic support beyond execution to drive campaign success and stakeholder satisfaction.
• Collaborate with cross functional marketing teams to enhance campaign quality.
• Support ad-hoc campaign operations tasks, including list validation, program setup, and other related activities.
• Learn and support platforms within the MarTech stack; remain tool-agnostic and adaptable.
• Identify and recommend process improvements to enhance campaign efficiency and performance, including optimization of campaign performance, testing methodologies, engagement insights, and deliverability..
• Stay current on marketing automation trends, innovations, and best practices, and proactively apply those learnings to enhance campaign effectiveness and audience engagement.

Requirements:

• 2-3 years of hands-on experience in marketing automation and/or operations using Marketo as a MAP.
• Bachelor's Degree and/or equivalent experience
• Strong organizational skills, attention to detail, and the ability to prioritize in a changing environment.
• Excellent communication and problem solving skills
• Analytical mindset.
• Collaborative team player eager to jump in and learn.

Bonus Points:

• Experience creating campaigns in Iterable
• Experience using project management tools such as Wrike and Jira
• Experience working with platforms like Salesforce, Splash, and Zoom
• Experience with HTML/CSS and email design

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Requisition ID

3263283053